Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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If any of you out there in "home buying land" are needing a reliable loan officer, look no further than Luke Hamlett! He did an outstanding job of keeping me and my wife informed through the entire loan process, and his response time was great!...
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Reply from Owner
March 14th, 2018 12:00 AM
Thank you Kevin, my team and I had a blast working with y'all. You and Gena absolutely deserve this first home, and I'm lucky to have been apart of it.
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I am by far amazed at how well my home buying process went. Luke educated me on the importance of my credit, interest rates and all the added cost that comes along with buying a home. If you need a lender that is considerate and patient, you...
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Reply from Owner
March 14th, 2018 12:00 AM
Thank you Gelvia, I was lucky to have such a great family to work with! I hope you're doing well, and making many memories in your new home.
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As a first time home buyer I was scared to death I really didn't know what to expect we met with Luke back in September of 2017 he set my mind at ease made the whole process very quickly and professionally even when he was on vacation he still...
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Reply from Owner
March 8th, 2018 12:00 AM
Thank you Alan and Laci! You're right, I do care about each and every one of the families I come in contact with, and y’all are one of my favorites. I especially remember how you were told no by another lender, and got all the way to the closing...
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It's hard for me to put into words my testimonial of my overall experience. From the moment my husband and I walked in the door, we were treated as if we were the #1 Client. We were doubtful that we would considered for a home loan with issues...
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I bought my first house in 2016 and was recommended to work with Luke. I had no idea, NO IDEA how much goes into purchasing a home. There are so many questions and personal details that you basically have to treat your lender as a family member...
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Reply from Owner
March 8th, 2018 12:00 AM
Thank you David! I was honored to assist you and Carly with your first home. My team and I strive to provide a great experience when you buy a home, but also make it educational so you know exactly what we are doing and why. I can see that...
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The inquiries were thorough to minimize mistakes. I was privileged to work with someone who has marvelous years of experience.
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Scott Drescher
We had a very positive overall experience. Highlands kept us both in the loop at all times. Tasks were completed very timely which led to a smooth closing!
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Scott Drescher
Highlands Residential Mortgage excelled at their job. They told my husband and I that they could approve us for a home and they did not stop until they accomplished it. They were very knowledgeable about every step of the process.
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Scott Drescher
Scott was fantastic. We had a short closing and Scott and his team got us through the process with lightning speed and kept us informed along the way.
As a first time home-buyer, my wife and I didn't really understand what we were getting into. "Oh it'll be easy." we'd say. If it wasn't for Kristen, we would have been wrong.When we first met her, my wife was extremely anxious but Kristen...
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Reply from Kristen Walther-Merkins
February 26th, 2018 11:45 PM
Jeremy you both were great to work with- thanks for keeping in touch and I look forward to our next transaction in the future.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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