Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Jeffrey Kramer
    Encompass
    C
    Clifton S
    Frisco, TX
    Posted on May 19th, 2020 02:15 PM
    My wife and I have known Jeff for years. He helped us get financing for our first home in 2008 and I really can't imaging using anyone else!
  • M
    Mark E
    Dallas, TX
    Posted on May 19th, 2020 01:37 PM
    Rob was very thorough in his analysis of our mortgage loan and presented us with several options based on our financial goals. He discussed strategies and some great ideas for how best to structure our loan. Rob was also great with follow up...
    read more
  • B
    Brian D
    Coppell, TX
    Posted on May 19th, 2020 10:23 AM
    Kristen was great and extremely helpful throughout the entire process
  • R
    Rick S
    Lucas, TX
    Posted on May 18th, 2020 07:51 PM
    Great team and on top of everything!
  • for
    Julie C. Nichols
    Encompass
    T
    Terry G
    Plano, TX
    Posted on May 18th, 2020 06:36 PM
    There were just way way way too many emails sent back and forth. I don’t need to see a video on signing papers. I don’t need to see a video on whatever else you sent. There was just way too much superfluous information sent.
  • for
    Laura Stuckey
    Encompass
    R
    Randy P
    Richardson, TX
    Posted on May 18th, 2020 06:26 PM
    Laura made the process easy. I never felt panicked through her requests and ultimately enjoyed your under promise and over deliver approach.
  • for
    Laura Stuckey
    Encompass
    P
    Phil H
    Richardson, TX
    Posted on May 18th, 2020 06:22 PM
    She is always helpful and makes it happen
  • A
    Ann R
    Dallas, TX
    Posted on May 18th, 2020 03:13 PM
    Great communication every step of the way. Bill is very professional & courteous. We have referred him to friends & family. This is the third house he has helped with our mortgage loan.
  • T
    Thomas W
    Dallas, TX
    Posted on May 18th, 2020 03:08 PM
    Your professional insight and communication. Owning my own business requires additional paperwork. You were the first to successfully navigate me through this process. I will NEVER use anyone else.Your team was professional and pleasant to...
    read more
  • C
    Cheryl L
    Garland, TX
    Posted on May 18th, 2020 12:49 PM
    Kristen was AWESOME throughout the entire process! She went over and beyond to help us from start to end! Her professionism, advise and williness to help even after business hours made her stand out from the rest! Thank you Kristen! You are...
    read more
  • 5781–5790 of 8087
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.