Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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The last time we used a different loan officer and she was okay but we didn't know a-lot of the information she should have told us while Luke's team was awesome the explained everything to us and talked us thru every step . Everything was...
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Reply from Luke Hamlett
May 15th, 2023 09:23 PM
Thank you so much, Nallely. Congratulations on the new home! I'm so excited for all the new memories y'all will make there.
Never hesitate to call, text, or email if there is anything we can help with.
Bill has been very responsive. The online portal is easy to use, and the overall experience is has been easy to follow.
Reply from Bill Headrick
April 4th, 2024 05:32 PM
I'm thrilled to hear about your positive experience, Fadi! It's great to know that our online portal was easy for you to navigate and that you found the overall process simple to follow. Here at Highlands Residential Mortgage, Ltd., your satisfaction...
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Very professional and excellent communication.
Reply from Bill Headrick
April 4th, 2024 05:30 PM
I greatly appreciate your kind words and high rating, Lina! It was my pleasure to assist you at Highlands Residential Mortgage, Ltd. Your satisfaction is my highest priority and it's rewarding to hear that my professionalism and communication...
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Great service
Reply from Bill Headrick
April 4th, 2024 05:28 PM
I'm delighted to hear that you were pleased with the service, James. It's always rewarding to receive such positive feedback and I'm glad I was able to meet your expectations. Thank you for choosing Highlands Residential Mortgage, Ltd. and...
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Luke is the MAN!
Reply from Luke Hamlett
May 15th, 2023 09:21 PM
No, you're the MAN!! Always a pleasure working with you.
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Luke was super responsive and explained everything.
Reply from Luke Hamlett
May 15th, 2023 09:20 PM
Thanks Rusty! I appreciate all of your hard work and trust.
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The process was easy and expectations were met very well.
Reply from Luke Hamlett
May 15th, 2023 09:18 PM
Thank you, Eric! It was an honor working with your family. Don't hesitate to call, text, or email if there is anything we can help with.
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I always enjoy with Molly , communication is great , always close on or before time
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She was so nice and had all patience to explain in detail. 😀
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From beginning to end it was a seamless and painless experience with great communication and support! Thanks!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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