

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The entire process was sooo easy and smooth! They thoroughly explained everything to me leaving no questions unanswered if I had any the communication was excellent throughout the entire process!
Kellie stayed on everything from start to finish. It only took a little over two weeks to close after we started working with Highlands and Kellie.
Tish's team was incredible! They were extremely easy to work with, I constantly felt in the loop with what was happening with my loan, they worked very fast, and I was always comfortable asking questions. They made it so easy!!
Luke and team were great to work with, start to finish. They communicated proactively, kept me informed as to next steps, as well as interest rate options, and on progress/status. Providing necessary documents was also efficient. Closing and...
read more
Reply from Owner
December 21st, 2023 03:43 PM
Thank you, Dave! Welcome to Texas! It was a pleasure working with you on your relocation. Don't hesitate to reach out if there is anything we can help you with. Especially if it's for a good BBQ recommendation.
Welcome home!
Communication, detailed information at each step, ease of submitting documents, great to work with.
Reply from Luke Hamlett
December 20th, 2023 04:08 PM
Thank you, Dave!! It was absolutely our pleasure working with you and we're excited for you to start your next chapter. You really made this process easy for us. If you run into any questions, don't hesitate to call, text, or email. We're here...
read more
This team was amazing. Professional, helpful. I’m in my dream home.
Thank you
Jeff is very knowledgeable. He’s very professional and personable. His attentiveness to our needs made the process of purchasing our home go smoothly. Thank you, Jeff for your patience and your kindness.
We have used David in the past and he has always been really professional and great to work with .
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you for your continued trust and loyalty James!
The communication was great . Friendly fast service .
Reply from David Starkey
May 12th, 2026 09:56 PM
I greatly appreciate your continued trust in me and for your kind words about my service.
You and your team cooperation was excellent .
1531–1540 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()