Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Luke and Highlands Mortgage in general took a loan request that no one else said could be written because they didn't want to take the time to see if there was a way to make an out-of-the-ordinary loan work. You guys took the time to discuss...
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Reply from Luke Hamlett
February 11th, 2024 12:21 AM
Absolutely our pleasure, David! I'm so thankful that we were able to find a solution that worked. Don't ever hesitate to call, text, or email if there is anything we can help with. Thank you!!
Lauren, Jessica, Ingrid were all wonderful. 3 weeks from start to finish. What a great experience. Thank you so much.
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Rob was excellent at communicating efficiently and effectively throughout the entire process. My clients LOVED working with him as well. I’m so thankful he was recommended to them and that I was able to find another great lender to work with....
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Reply from Rob Rothrock
February 5th, 2024 08:11 PM
Thanks for the awesome review...our clients’ happiness means everything!
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Rob is the best! He is so kind and very helpful, he really will go out of his way to help you any way he can
Reply from Owner
February 5th, 2024 09:00 PM
Thanks for the awesome review...our clients’ happiness means everything!
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Very friendly and great communication, thank you for being so helpful!
Reply from Rob Rothrock
February 5th, 2024 08:11 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
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Rob Rothrock has received a review with 5 star rating from Sarah A
Reply from Owner
February 5th, 2024 09:00 PM
Thank you for the great review!!
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Rob was very informative and quick to communicate! Was able to answer all questions we had and made it such a smooth process getting our loan
Reply from Rob Rothrock
February 5th, 2024 08:12 PM
Your recommendation means a lot to us...thank you!
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Plano West
The prompt follow ups and the education piece of it all.
Reply from Chamonique Short
February 2nd, 2024 07:33 PM
I'm truly grateful for your positive review, Justin. I'm thrilled to know that you appreciated the educational aspect as well as my prompt follow-ups. It's always my goal to provide a top-notch service to my clients. Your feedback motivates...
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Thank you for all your works
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Working with Rob and the team at Highlands was exceptional.This is our 5th mortgage and it was easily the most seamless - by far.I can't thank Rob enough for making our biggest mortgage the easiest for my family.We will definitely do business...
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Reply from Owner
January 31st, 2024 01:07 PM
Your recommendation means a lot to us...thank you!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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