

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rob Rothrock has received a review with 5 star rating from Art P
Reply from Owner
March 19th, 2024 09:33 PM
Thank you for the great review!!
Rob went above and beyond his duties to help us achieve our goal in purchasing our new home. His service was greatly appreciated. God Bless!!
Reply from Rob Rothrock
March 10th, 2024 06:38 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
Thanks! We appreciate all your help
Reply from Luke Hamlett
February 21st, 2024 03:47 PM
Our pleasure, Don!! It was a joy working with you and Kelli. Don't hesitate to reach out if y'all have any questions or if there is anything we can help with. Thank you!!
Rob was great! Highly recommend!
Reply from Owner
February 15th, 2024 01:03 PM
Thanks for the awesome review...our clients’ happiness means everything!
Rob was very knowledgeable, customer oriented and nice. He handled everything quickly and with a "can do" attitude. I would recommend Rob to my friends and family and would work with Rob again on my next project
Reply from Rob Rothrock
February 15th, 2024 12:41 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
Communication was spot on. You always knew where the transaction was in the process. This is MUCH better than other originators.
Bill, as always, got the house closed. There were a few unforseen circumstances that we had to overcome and Bill got it done. I will refer all my clients to Bill.
Reply from Bill Headrick
March 28th, 2024 02:27 AM
I'm glad to hear that you were satisfied with the service, Max. Indeed, unanticipated circumstances can sometimes arise in our line of work, but being able to overcome them and deliver good results is what's most important. I'm thrilled to...
read more
Jessica was an amazing ally to have. We really took a long time to find the right house and she was so patient and kind during the entire process. Everyone on the team was kind and efficient. Thank you all so much.
Very patient in answering questions. Outstanding communication.
I couldn't have asked for a better mortgage lending experience with both Luke and Cyndi. They only had 2 weeks until closing to help my wife and I prepare and they did it almost effortlessly. You could tell that they both know what they're...
read more
Reply from Luke Hamlett
February 11th, 2024 12:23 AM
Jess, thank you so much for your feedback and for trusting us after you had two bad experience with other lenders. We are so excited for your family and know there will be a ton of memories made in the new home. Please let us know if there...
read more
1471–1480 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()