Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
David was great to respond and explain any questions we had. He worked with us on every aspect.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you Brandi! I'm glad I could work with you on every aspect to ensure a smooth closing.
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Molly is so wonderful and a true champion for her clients. When we ran into issues with Homeowner's insurance, she rushed to the call and helped us out. I would 100% recommend her services to anyone looking to buy a new home!
David did a phenomenal job throughout the entire process. Not only was he helpful with what he did but he also took the time to explain what each item meant and how each number was calculated. He was patient and kind throughout the process...
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Reply from David Starkey
May 12th, 2026 09:56 PM
It was great working with you throughout the process Jurrien. Thank you again for your trust and taking the time to share your feedback!
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Marlon Kelly
Marlon was very informative, friendly and ensured that my spouse and I were kept in the loop at all stages of the process. He deserves a raise.
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April and her team were great to work with. They were timely, concise, professional and pleasant during the entire process.
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Luke provided the best customer service. He was attentive, timely, and professional throughout the process. I would highly recommend him to anyone.
Reply from Owner
June 10th, 2024 02:12 PM
Thank you, Amanda!! It was our pleasure to have a small part in your new home. Just because you've closed and funded, doesn't mean we're going away. You and Bill are always welcome to call, text, or email if y'all have any questions or want...
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We received the best customer service from Luke. He was attentive, timely and professional throughout the process. I would highly recommend him to anyone.
Reply from Luke Hamlett
June 10th, 2024 02:12 PM
Thank you, Amanda!! It was our pleasure to have a small part in your new home. Just because you've closed and funded, doesn't mean we're going away. You and Bill are always welcome to call, text, or email if y'all have any questions or want...
read more
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We received excellent service with April from the beginning of the process all the way to the end. We got preappoved quickly and once we found a home in our fast paced deal she was able to get us cleared to fund in just over two weeks, with...
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Reply from April Myrick
June 4th, 2024 04:23 PM
Krista, thank you for the kind words. We could not have done this without your continuous quick responses to all we needed! Wishing you and John many happy years in your new home. We are always here if you need us!
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April was always very easy to communicate with. Her experience, expertise and knowledge came in shining at the ultimate last minute during the transaction when it mattered most!! Highly satisfied with her professionalism!
Reply from April Myrick
June 4th, 2024 02:09 PM
Elizabeth, thank you! I enjoyed brainstorming with you too. Let me know if I can be of further assistance.
Bill keeps you fully informed of the progress of the loan.. Explained all my questions.
Reply from Bill Headrick III
June 3rd, 2024 09:44 PM
Thanks so much for the kind words! I hope your new home is everything you have dreamed of and that the fish are always biting!
1281–1290 of 8084
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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