New American Funding - Dallas, TX

Dallas, TX

4.88

(5,831)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 210-7629

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.88

(5,831)

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Everything was done on time

Reply from Jose Moore

August 29th, 2025 03:35 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Excellent customer service and very personalized. Matt made the home buying process smooth and comfortable and his whole team definitely displayed great qualities and I would recommend them to anyone.

Reply from Owner

August 19th, 2025 06:50 PM

Jerid, it was truly an honor to help a service member settle into a new home—and even more special to assist the son of one of my favorite Realtors. Wishing you and your family all the best as you begin this new chapter in Tennessee!

Working with Dianne is always a pleasure, but she truly went above and beyond on this one. She successfully closed one of the most complex loans I’ve seen, showing unwavering dedication, and expertise every step of the way. My clients and I...

Reply from New American Funding - Dianne Steff...

August 19th, 2025 03:37 PM

Susan, thank you for your kind words. I'm glad that my dedication and expertise made a difference in handling such a complex loan. It's always rewarding to support you and your clients, and I'm grateful for the trust you place in me. If there’s...

The experience was frustrating, but I do believe Dianne and her staff worked tirelessly to work through all the hiccups that came with our complicated situation.

Reply from New American Funding - Dianne Steff...

August 18th, 2025 12:55 AM

Thomas, I appreciate your understanding and recognition of the effort put into navigating your complex situation. I know the process can sometimes be frustrating, and I'm thankful for your patience as we worked through it. If there's anything...

Quick communication, very educational and thorough

Reply from Chris Crenshaw

August 27th, 2025 06:31 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jose is very patient with my clients! Takes time to educate them and find solutions for their financing! My go to lender over and over! ✅

The communication was top notch, Tommy took the time to explain certain aspects of the mortgage with fees and just the process in a whole. Great experienc.

Reply from New American Funding - Tommy Burnet...

August 16th, 2025 02:14 AM

Thank you, Nathan, for your kind words. I’m glad to hear that you felt my communication was clear and helpful throughout the mortgage process. It's important to me that all aspects, including fees and overall procedures, are transparent and...

The best in the industry. Words cannot express how much we owe Erika. From the communication, the speediness of responding to taking action when we needed. She has always gone above and beyond. Trust her completely for all our home purchases....

Reply from Erika Maldonado

August 22nd, 2025 09:30 PM

Thank you for the opportunity to assist and for trusting me with your transactions and clients. It's a privilege to work with a true professional, like yourself.

It was all really good until like the last 3 weeks and then communication really broke down and it got extremely stressful

Reply from New American Funding - Dianne Steff...

August 13th, 2025 10:01 PM

Heather, I'm sorry you felt that way. I never spoke to you though out the transaction. I only spoke to your husband, Tommy, everyday and there was great communication, by phone and text. Sometimes up to 3 times a day. I have the phone log and...

I understand that it’s a difficult process when the buyer doesn’t yet have all the documents and requirements, but sometimes a bit more communication would be very helpful. I believe that’s the key to providing 100% guidance. Other than that,...

951–960 of 5831

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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