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New American Funding - Dallas, TX, Dallas, TX

Dallas, TX

4.88

(5,734)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 210-7629

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.88

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The open communication and quick responses. Our house was a difficult situation with HUD but they were persistent and patient. We are first time buyers and confused by the process and had a lot of questions but we never felt like we were bothering...

Reply from New American Funding - Tommy Burnet...

September 8th, 2026 04:14 PM

Monica, I'm grateful for your feedback. It's nice to know that the open communication and quick responses made a difference for you during such a challenging situation. I'm happy I could help you navigate the complexities of being first-time...

Everybody made time to answer questions, even when it was a repeat question. Everyone worked hard to get through HUD, they made it hard . 😆

Reply from New American Funding - Tommy Burnet...

September 8th, 2026 01:01 PM

I'm grateful for your understanding, Benjamin. I'm pleased to know that everyone was able to assist you and address your questions, even when things got challenging. Your experience matters to me, and I appreciate your patience throughout the...

Tommy and the crew were a dream to work with! Made everything easy and speedy!

Reply from New American Funding - Tommy Burnet...

September 8th, 2026 01:01 PM

I'm glad to hear that you found working with me and the team to be a positive experience, Evan. Making the process easy and efficient for you is always my goal. Thank you for your kind words!

Christian was very good communicating with my client with a strong accounting background. He was incredible when things got a little uncomfortable with my not so pleasant interaction with the title company.

Reply from Owner

September 4th, 2026 08:01 PM

Thank you so much, Lori. So grateful we could work with you on this home!

Christian was fantastic communicating with my client throughout the whole process. He also had the patience to listen to me vent about my interation with a title company that was less than stellar. I would recommend him to anyone including...

Reply from Christian Johnson

September 4th, 2026 03:17 PM

Lori - thank you so much for the kind words. It was so great to work with you!

Thank you Erika for getting us to the finish line!

If it wasn't for Erika we would not have closed on this purchase. Her perseverance to keep trying different ways to make it happen is what made it go through the finish line. Thank you Erika! On to the next one!

Reply from Erika Maldonado

September 2nd, 2026 05:45 PM

I'm grateful for your kind words, Elie. It's wonderful to know that my perseverance made a positive impact on your purchase. I'm here for any future needs you may have — onwards to the next one!

Tommy was good about Returning my call or text promptly. There is nothing more frustrating than being left hanging.

Reply from New American Funding - Tommy Burnet...

September 1st, 2026 05:46 PM

I'm glad to hear that I was able to respond to your calls and texts promptly, Keri. I understand how important it is to stay connected and avoid any frustration. If you have any more questions or need further assistance, please feel free to...

Tough house to get done on a tight timeline. Shane made it easy

Reply from Shane Masterman - Mortgage Lender

August 31st, 2026 06:21 PM

Thank you, James. Grateful we could help.

Great with including everyone on the transaction.

Reply from New American Funding - Tommy Burnet...

August 31st, 2026 02:19 PM

I appreciate your feedback, Missy. It's important to me that everyone involved feels included and informed throughout the transaction process. If you have any other thoughts or suggestions, please feel free to let me know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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