New American Funding - Dallas, TX

Dallas, TX

4.88

(5,823)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 210-7629

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.88

(5,823)

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5 Star

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The process was extremely stressful

Reply from Tommy Burnette

August 13th, 2026 04:45 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Tommy made the refinancing process easy and pleasant. He is extremely knowledgeable and great to work with.

Reply from New American Funding - Tommy Burnet...

August 3rd, 2026 02:18 PM

I'm glad to hear that the refinancing process was easy and pleasant for you, April. Your kind words about my knowledge and the experience of working together are truly appreciated. If you have any future questions or need assistance, feel free...

Timely responses to questions and updates were provided.

Reply from Ryan Stewart

August 11th, 2026 04:10 PM

Trevor, I'm glad to know that you found my responses timely and the updates helpful. Keeping you informed is always a priority for me. Thank you for your feedback.

Quick and easy and super responsive

Reply from New American Funding - Ryan Stewart

August 1st, 2026 02:24 PM

Thank you Naomi! Wishing you all the best in the new home!!

profesional level of communication, great, easy to talk to and makes sure hes able to help it with anything needed. Awesome!

Reply from New American Funding - Tommy Burnet...

August 3rd, 2026 02:19 PM

I appreciate your positive feedback, Ramon. I'm glad to know that you found our communication professional and that I could assist you effectively. If there's anything more I can do for you, please feel free to reach out.

Chris and his team were wonderful and made the process extremely easy! Would highly recommend!

Reply from Owner

August 10th, 2026 01:07 PM

I'm pleased to hear that you found the process easy with my team, Jeremy. Thank you for your kind words and your recommendation. If you ever need assistance in the future, feel free to reach out.

Chris was truly amazing!

Reply from New American Funding - Chris Crensh...

August 10th, 2026 02:01 PM

Thank you for your kind words, Jeremy. I'm glad to know you had a positive experience. If you ever need anything else, please feel free to reach out.

answered all our questions that we had and being customers for the second time everything's going smooth again

they help me thru all the process and I'm so greatful for that

Brad and Nick were there to answer my questions or concerns very quickly and they explained things greatI thought I was gonna be nervous through this process and both of them really put my mind at ease Brad and Nick. Thank you so much. You...

Reply from Brad Strubel

August 4th, 2026 02:48 PM

Louise, I'm grateful to hear that Nick and I could help make the process easier for you. It's wonderful to know we could address your questions and concerns promptly. Thank you for your kind words.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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