New American Funding - Dallas, TX

Dallas, TX

4.88

(5,830)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 210-7629

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.88

(5,830)

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5 Star

94%

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1 Star

Better response time for issues.

Reply from New American Funding - Tommy Burnet...

February 17th, 2026 05:03 PM

I understand the importance of timely responses, and I'm sorry if there were any delays in addressing your concerns, Greg. I am continually working on improving my response times to ensure your experience is as smooth as possible. If there's...

The NAF will definitely do their best to get you those keys.

Reply from Owner

February 26th, 2026 03:13 PM

Javier, I'm pleased to hear about your positive experience with New American Funding. Making the process as smooth and effective as possible is a priority for me. If you have any further questions or need assistance, please don't hesitate to...

Dwayne and the team's expertise and guidance was surely appreciated

Reply from Dwayne Graham

February 24th, 2026 05:34 PM

I'm grateful for your kind words, Javier. Providing expertise and guidance is a key part of what I strive to do, and it means a lot to know it was appreciated. If there's anything else you need in the future, please feel free to reach out.

My Buyers had a quote from another lender, and I suggested they call Chris to make sure they were getting the best deal. He reviewed the numbers and was able to save them a ton. He was also great at communicating with the buyers. He is the...

Tommy never gave up on our mutual client as other LOs before him did. Tommy was very responsive to the clients needs and to mine throughout the extended process to bring these clients to closing. Thank you Tommy for everything you did to get...

Reply from New American Funding - Tommy Burnet...

February 17th, 2026 05:02 PM

Thank you for sharing your experience, Paul. I'm glad to hear that my approach of staying committed and responsive was helpful to both you and our client. It's important to me to ensure a seamless process, especially in getting first-time homeowners...

The process was smooth and easy whoch was great . Some additional quick instructions would be nice for when certain forms are being sent. A quick description of if the document needs to be signed for accuracy or just for knowledge of knowledge...

Reply from New American Funding - Tommy Burnet...

February 13th, 2026 01:33 PM

Thank you for sharing your experience, Kiara. I'm glad to hear the process was mostly smooth and easy for you. I appreciate your suggestion regarding clearer instructions on document requirements. Ensuring clarity is crucial, and I'll work...

Thanks Chris and the team for a very easy experience.

Reply from Chris Crenshaw

February 23rd, 2026 09:58 PM

I'm glad to hear that your experience was smooth, James. Making the process straightforward for you is always my aim. If you ever have more questions or need assistance in the future, feel free to reach out. Thank you for choosing New American...

New American Funding - Dwayne Graham has received a review with 5 star rating from Jerrell N

Reply from Owner

February 24th, 2026 05:10 PM

I appreciate the five-star rating, Jerrell. Thank you!

knowing that, it's not all about the sale and I really look out for your best interest. is a great manager and has an exceptional team around him. I'm really grateful that he was in my corner....

Reply from New American Funding - Dwayne Graha...

February 12th, 2026 03:26 PM

Thanks for taking the time to say that Jerrell. My team and I understand that this is a big deal for you and your family and that the entire process should be treated that way. I appreciate the kind words more than you know. Congratulations...

Everyone was knowledgeable and were timely which made the process run smoothly

Reply from New American Funding - Tommy Burnet...

February 12th, 2026 02:14 PM

It's great to know that you found everyone knowledgeable and that the process went smoothly. I aim to ensure timely and efficient service, so your feedback means a lot. If there's ever anything more you need or any questions come up, feel free...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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