New American Funding - Dallas, TX

Dallas, TX

4.88

(5,831)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 210-7629

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.88

(5,831)

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I had the pleasure of working with Dianne Steffey, and I can confidently say she is one of the best in the business. As a real estate agent, I hold a high standard when it comes to choosing professionals to work with, and Dianne exceeded every...

Reply from Dianne Steffey - New American Fundi...

January 29th, 2025 12:01 AM

Thank you so much for your kind words, Jessica. I'm thrilled to hear that your experience with me at was a positive one. It was a pleasure working with you too, and I'm glad I could meet your standards and expectations. Communication is key...

I had already had some poor experiences with other similar experiences, and was at the point of giving up on the process. The way I was treated with you actually made me forget about the problems I had prior and I finished the process completely...

Reply from Tommy Burnette - New American Fundi...

January 28th, 2025 08:49 PM

Hey Miranda, thank you for your kind words. I'm thrilled to hear that your experience with me and New American Funding was a positive turnaround. I always aim to make the process smooth and enjoyable, so I'm glad I could help you feel valued...

Dianne was a great diference on servics required to accomplish our project. Thank you again!

Reply from Dianne Steffey - New American Fundi...

January 28th, 2025 04:25 PM

I'm thrilled to hear that you had such a positive experience, Alejandro! It was a pleasure serving your needs and helping you accomplish your project. Your satisfaction is my main goal, and it's wonderful to know I was able to make a difference....

Melissa was great. She made an error in my closing documents - I never put my property taxes in escrow and she had that indicated on the closing docs that I wanted my taxes in escrow. I communicated that very clearly during the process leading...

Reply from Melissa Carter

January 28th, 2025 04:08 PM

Georgina , I hope your remodeling went well . You have a beautiful home indeed! Again , I am so sorry for the oversight that my team made with leaving escrows as part of your mortgage payment . I'm glad my team got it rectified quickly . Fannie...

The first two loan officers that my buyer had one was never in the office and could help when she needed it and the other one knew nothing about USDA loans finally when we got Tommy he was

Reply from Tommy Burnette - New American Fundi...

January 28th, 2025 05:34 PM

Thank you for the feedback, Jamie! It's unfortunate to hear about the previous experiences, but I'm glad I could step in and provide the necessary assistance. Your satisfaction is what I aim for, and knowing that we ended up on a positive note...

Terry's loan knowledge is unmatched! He researches different loan products to make sure the client is first. I would highly recommend him as his service is one of excellence!

Great responsiveness and service from everyone.

Reply from Ryan Stewart

February 4th, 2025 03:45 PM

Francisco, thanks so much for the kind words! I really appreciate you taking the time to share your experience. It means a lot to me and the entire team at New American Funding. We strive to provide the best possible service, so this is fantastic...

Dianne was amazing and went above and beyond to help our family. Dianne and her team were the only thing that was pleasant in buying this house

Reply from Dianne Steffey - New American Fundi...

January 25th, 2025 09:10 PM

Hi Christopher, I'm thrilled to hear that you had such a positive experience with me and my team at New American Funding. Buying a house can indeed be a stressful process and I'm glad we could make it a bit more pleasant for you. Your satisfaction...

If I could give Dianne 10 stars I would. She went above and beyond and even outside of what her duties were to do everything possible to help my wife and I get the home we wanted. She not only helped with our loan but helped us with some financial...

Reply from Owner

January 25th, 2025 09:11 PM

Thank you so much for the glowing review, Chris! I'm thrilled to hear that you had such a positive experience working with me. My goal is always to go above and beyond to help my clients in any way that I can, and it's fantastic to hear that...

Keep up the great work always !!!!

Reply from Katherine Sillas

February 3rd, 2025 01:32 AM

Koshy, thank you so much! I really appreciate your feedback and I will certainly strive to maintain this high standard in all my work. It's wonderful to hear such positive comments.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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