New American Funding - Dallas, TX

Dallas, TX

4.88

(5,831)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 210-7629

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.88

(5,831)

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5 Star

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our loan officer helped us with the Numbers and he always was there to answer all our questions

Chris & Kelley were a great help in the home buying proces. I had questions and they were more than happy to be knowledgeable and helpful during the entire proces.

Reply from New American Funding - Chris Crensh...

July 22nd, 2025 04:59 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

He did such a good job with our process explaing every step of the way and answering all of our questions and concerns. We couldn't be happier with the results

Terry and his team makes it a habit to under promise and over deliver. They are always ahead of any issues and ready with solutions to ensure a smooth closing for their clients. A recent example: there was a potential closing delay that had...

Reply from New American Funding - Terry Bennet...

November 18th, 2025 10:33 PM

Rachel, it's great to hear that you had a positive experience and that I was able to help keep your closing on track despite the challenges. I'm pleased we could offer you the level of service you deserve and ensure a smooth process for your...

Erika is one of the best lenders I have ever worked with, she is extremely smart and creative. She has A lot of patience and answer every single question I had in a detailed manner.

Reply from Erika Maldonado

July 22nd, 2025 02:04 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Tommy always answered my texts/phone calls and really pulled through yo get us yo the closing table.

Reply from New American Funding - Tommy Burnet...

July 11th, 2025 03:28 PM

Thank you, Michelle, for your feedback. I'm really pleased to hear that my responsiveness helped in getting you to the closing table. Being available for my clients is a top priority for me, and I'm glad I could assist you through the process....

The commuincation was fast and the process was smooth. Excellent customer service.

Reply from New American Funding - Chris Crensh...

July 20th, 2025 02:49 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

all the reasons, I was very satisfied

Terry was very accessible even nights, weekends and holidays via voice calls and texts. I appreciated him navigating through any obstacles as well.

wasn't an unpleasant experience all the way across the board. The loan processor is what made it an unpleasant experience. The only thing that kept me with NAF was Tommy. He was amazing and I can't say enough good things about him. He is the...

Reply from New American Funding - Tommy Burnet...

July 9th, 2025 03:02 PM

Catherine, I sincerely appreciate your kind words about my efforts during your loan process. I'm sorry to hear that the experience wasn't seamless all around. Ensuring clear and consistent communication is something I strive for, and I'm glad...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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