Waterstone Mortgage - Overland Park, KS
Overland Park, KS
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Robert G
Reply from Owner
January 8th, 2026 10:57 AM
I appreciate the 5-star rating, Robert. If you ever have any questions or need further assistance, please feel free to reach out.
Shawn did a great job putting our complex financial package together and complete our loan. He understands how to navigate through issues and come up with solutions through a critical thinking process.
Reply from Shawn Chappell
December 29th, 2025 08:01 PM
Thank you for sharing your positive experience. I'm pleased to know that my approach to navigating complex financial packages and problem-solving resonated with you. If there's anything more I can do to assist you, feel free to reach out anytime....
read more
Jason was great. He went the extra mile to make sure I was able to get a loan that fit our situation as well as deal with issues due to the size of property we were buying.
Reply from Jason Knobbe
December 24th, 2025 04:07 PM
I'm pleased to know that I could support you in securing a loan that suited your needs, Mike. Tackling the challenges related to the property's size was an essential part of ensuring a good fit for your situation. If any more questions or needs...
read more
The key to success for a successful mortgage loan experience is knowledge. Jason continually kept me aprised of progress and was quick to answer my questions along the way. In particular, the rate lock had to be carefully planned and Jason...
read more
Reply from Jason Knobbe
December 23rd, 2025 02:34 PM
Thank you for your kind words, Bradley. I'm glad that my efforts to keep you informed and assist with the rate lock planning made a positive difference in your mortgage experience. If you have any further questions or need assistance in the...
read more
I feel like the process went very fast and lots of communication
Reply from Shawn Chappell
December 23rd, 2025 02:18 PM
It's great to hear that you found the process quick and communicative. I aim to make things as efficient and clear as possible. If you have any other feedback or need further assistance, don’t hesitate to reach out.
Cassie and Valerie worked above and beyond to help me through the process.Cassie's personable approach and sharp attention to detail is so appreciated .She truly is outstanding in her field.
Reply from Cassie Stephenson
December 19th, 2025 05:46 PM
Christina, I appreciate your thoughtful words. I'm pleased to know that my approach and attention to detail made a difference for you. Working with clients like you is why I love what I do. If you have any further questions or need anything...
read more
Smooth. Easy to work with.
Reply from Shawn Chappell
December 18th, 2025 02:42 PM
I'm glad to hear that you found the process smooth and easy to work with. If there's anything else I can assist you with, please feel free to reach out.
Super easy to provide/review documents, have conversations with one key contact, great response time
Reply from Jason Knobbe
December 1st, 2025 07:00 PM
I appreciate your feedback, Bonnie. It's good to know that the process was straightforward for you and that having a single point of contact made things easier. Feel free to reach out if you have any future needs or questions.
first time I've worked with someone local and who was very knowledgeable about what my needs were as an investor. Will continue to work with Jason for future purchase. Very satisfied
Reply from Jason Knobbe
December 1st, 2025 06:33 PM
It's rewarding to hear that my local expertise and understanding of your needs as an investor made a positive impact. I'm looking forward to working with you on your future purchases. If there's anything specific you need assistance with, feel...
read more
Jason and Becky have a great team. By refinancing with Jason, we were able to consolidate debt and save over $1500 / month in outgoing payments.
Reply from Jason Knobbe
November 26th, 2025 03:32 PM
It's great to hear that the refinancing process with Becky and I was able to help you consolidate debt and reduce your monthly payments by over $1500. If there's anything more I can assist you with or any questions you might have in the future,...
read more
151–160 of 508
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions