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Orlando, FL

Orlando, FL
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Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
98%
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1%
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Reviews from Web
  • J
    Jennifer M
    Sanford, FL
    Posted on April 16th, 2022 07:11 PM
    Susie and her team were patient and thorough, really taking us by the hand as first-time homebuyers and walking us through each step, explaining along the way.
    Reply from Susie Carlton
    April 18th, 2022 01:21 PM
    Jennifer, it was such a pleasure working with you and Jason on your home purchase! I can't thank you enough for always getting us what we needed in a timely manner! Thank you for the wonderful review of my amazing team! Wishing you many wonderful...
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    Orlando
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    M
    Matt A
    Posted on April 13th, 2022 08:14 PM
    Susie Carlton is one of the best loan professionals I have ever worked with. She always goes above and beyond for my clients. I have also used her for my own personal loans. I would highly recommend her for any of your mortgage and refinance...
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  • E
    Eric C J
    Casselberry, FL
    Posted on April 13th, 2022 02:32 PM
    Amazing lender!
    Reply from Susie Carlton
    April 13th, 2022 02:52 PM
    Eric, it was a true pleasure meeting you at the closing yesterday! Thank you for the wonderful review! Wishing you many happy years in your beautiful home!
  • F
    Fox S
    Orlando, FL
    Posted on April 11th, 2022 06:56 PM
    Friendly and great service from Susie and everyone on her team!
    Reply from Susie Carlton
    April 11th, 2022 07:26 PM
    Thank you so much Fox, for the great review! It was a pleasure working with you and Bryn! I hope you have many happy years in your Florida home!
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    Orlando
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    F
    Fox S
    Posted on April 11th, 2022 12:00 AM
    Friendly and great service from Susie and her team!
  • D
    Diane S
    Winter Springs, FL
    Posted on March 10th, 2022 01:56 PM
    It has been more than 20 years since I bought a home. And this time I was doing it on my own without a spouse. So I was quite nervous and had MANY questions. Susie was so patient with all of my questions and went over and above to give me the...
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    Reply from Susie Carlton
    March 10th, 2022 02:17 PM
    Diane, it was a pleasure working with you! You were always on top of things when we needed something from you. I enjoyed meeting you at the closing. I wish you many wonderful years in your new home. Thank you so much for your business, and...
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  • D
    Denise F T
    Winter Springs, FL
    Posted on March 9th, 2022 05:16 PM
    Super efficient and professional!
    Reply from Susie Carlton
    March 9th, 2022 05:44 PM
    Thank you so much, Denise! It was such a pleasure assisting you both with your refinance! I really appreciated your business and appreciate you taking the time to send this great review!
  • D
    Dillon K
    Sanford, FL
    Posted on February 22nd, 2022 08:03 PM
    Everything was quick and everyone was communicative.
    Reply from Susie Carlton
    February 22nd, 2022 08:15 PM
    Thank you Dillon for the wonderful review! It was such a pleasure working with you on your home purchase. Wishing you many happy years in your new home!
  • J
    Judith M S
    Winter Park, FL
    Posted on February 11th, 2022 05:49 PM
    "White glove" service - terrific proactive communication, rapid response to inquiries, patient and thorough explanations, portal was so easy to use, great team all around. Felt like a true partnership.
    Reply from Susie Carlton
    February 11th, 2022 06:17 PM
    Thank you Judy for the wonderful review of my team! I'm very blessed! It's always a pleasure working with you and Mark. You have an amazing team with Skip and Eric also, so it truly was a dream team! Wishing you many happy years in your new...
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  • B
    Bradley G T
    Winter Springs, FL
    Posted on February 11th, 2022 01:19 PM
    Susie was excellent and responsive to questions A+
    Reply from Susie Carlton
    February 11th, 2022 04:41 PM
    Thank you so much Brad! It was a pleasure working with you and Denise on your refinance. Appreciate the wonderful review, and know that I love referrals if you know of anyone looking to purchase or refinance a home. Have a wonderful day! Susie...
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    About
    Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.” Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages

    Year Started

    1998

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.