Norwalk, Downey, CA
Downey, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Rene was always willing to explain details from simple to complex for people like me that aren't used to reviewing market data or contracts.
Reply from Rene Arauz
July 18th, 2024 05:34 PM
Thank you for trusting me to walk you through the different stages of the process. Very happy for you and Juliet ! I remain at your service. Blessings !
He's very attentive and takes great care to give you information and feedback.
Reply from Owner
September 23rd, 2024 12:00 AM
Thank you ! Your observations are appreciated .
I am a first time home buyer and my experience with Rene was amazing. He was able to work around my hectic work schedule and never complained about it. He went above and beyond what I expected. Always answered my question’s and explained everything...
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Reply from Rene Arauz
July 3rd, 2024 10:40 PM
Monica ! Your kind words are deeply appreciated ! You are devoting long days to serve yourcommunity. the least I could do was to adjust to your schedule so we can get you a set of keys !Very happy for you. I remain at your service ! Blessings...
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Rene was great at answering any questions I had along the way in great detail and was always just a phone or text message away. I am very pleased with first time experience buying a home.
Reply from Rene Arauz
June 3rd, 2024 09:16 PM
Thank you for taking the time to write this, Mario ! I know how busy you are. We worked together very well. We had a plan, we exectuted it and now you're a homeowner. Super happy for you. I remain at your service.
Rene is amazing. He explained everything to the T and had the patience to answer all my questions
Reply from Rene Arauz
May 14th, 2024 01:12 AM
HI Tina ! Your kind words mean a lot to me. I'm happy that you accomplished your goal. Hope
you start enjoying your home asap . I remain available to you in the weeks, months and year ahead. I do not disconnect !
Blessings !!
Your kindness, your patience, your way of explaining everything very well is a professional. I am very satisfied
Reply from Rene Arauz
May 7th, 2024 05:23 PM
Thank you, Javier ! Your words are appreciated ! I'm very happy for you and Dora. I remain
at your service in the days, weeks and months ahead. Bendiciones !
The knowledge and communication, that’s why we keep coming back
Reply from Rene Arauz
May 2nd, 2024 10:38 PM
Thank you, Maripsa ! I appreciate you and Victor coming back! Your trust means a lot to me.
I will continue to work hard to earn your business and recommendations.
I remain at your service. Blessings !
I am writing to express my highest recommendation for Rene Arauz as a Loan Officer. Throughout our interactions, Rene consistently demonstrated exceptional communication skills, ensuring that all aspects of the loan process were clear and transparent....
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Reply from Rene Arauz
April 26th, 2024 04:09 PM
Thank you for your kind words, Alex ! They are music to my ears. They validate my efforts and encourage me to continue to work the way I do. I'm very happy for you and Iris. I remain available to you in the weeks and months ahead. Blessings...
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I am writing to express my highest recommendation for Rene Arauz as a Loan Officer. Throughout our interactions, Rene consistently demonstrated exceptional communication skills, ensuring that all aspects of the loan process were clear and transparent....
read more
Reply from Owner
September 23rd, 2025 12:00 AM
Hi Alex ! Came across this review and it made feel just as good as it did when I first read it.
Hope all is well with you and Iris. I remain available to you and anyone in your circle of trust.
Blessings !
(Translated by Google) Highly recommended, Rene is a very professional and honest person who always takes the time for his clients and answers any questions.(Original)Super recomendable, Rene es una persona muy profesional y correcta siempre...
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Reply from Owner
October 7th, 2024 11:59 PM
Hola Cindy. Han pasado 6 meses, pero aprecio sus palabras igualmente hoy que la primiera vez que las lei. Espero todo este' bien con ustedes y su familia. Me saluda a Alex, por favor. Sigo a sus ordenes.
Bendiciones !
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)