Norwalk, Downey, CA
Downey, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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We had a great experience working with Rene. Very knowledgeable, explained everything in detail every step of the way, and was available when we needed him.
Reply from René Arauz- GEM Mortgage
September 21st, 2026 03:49 PM
Hi Aaron ! Happy to read that you appreciated the step by step guidance. It was a pleasure working with you.
Blessings to you and your family in your new home ! I remain at your service.
I had an excellent experience with Rene. He is very professional and polite, expertly guiding me through the process and providing regular updates. Thanks to him, my husband and I could focus completely on buying our dream home. I sincerely...
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Reply from René Arauz- GEM Mortgage
September 14th, 2026 09:44 PM
HI Jackie. It was a pleasure working with you ! Very pleased that we were able, as a team , to overcome theunexpected changes that took place. I'm very happy for you and your family and pray that the days, weeks and months ahead are full of...
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Rene's professionalism and experience serve him well. He is mild mannered , intelligent , knows how to handle tough comversations and provide insight. I could not be more pleased with him and his service to my family. Blessed to know him and...
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Reply from René Arauz- GEM Mortgage
September 14th, 2026 09:47 PM
Hi Manny ! Thank you for your kind words. They mean a lot to me. Your calm demeanor while making difficult decisions was a critical part of getting to the finish line. I'm super happy for you and your family and pray thathome is filled with...
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I had an excellent experience with Rene. He is very professional and polite, expertly guiding me through the process and providing regular updates. Thanks to him, my husband and I could focus completely on buying our dream home. I sincerely...
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René Arauz- GEM Mortgage has received a review with 5 star rating from Rosa Z
Very pleasant to work with. Kept us informed of
the status throughout the entire process. explained all steps in detail
Reply from Rene' Arauz
August 6th, 2026 03:45 PM
Carmen, I'm glad to hear that you found it pleasant to work with me and that the communication throughout the process met your expectations. Keeping you informed and providing detailed explanations is important to me, so I'm happy that it was...
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Rene went above and beyond our expectations. Clearly he knows what he is doing and made this proces look so easy.. thank you again Rene for walking us through each and every single document and answering each question professionally we ask...
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Reply from René Arauz- GEM Mortgage
July 31st, 2026 01:49 AM
I'm super happy to read that I exceeded your expectations, Jesus. You and Carmen were a pleasure to work with.Your timely responses to requests for documents made it possible to meet the time deadlines in the contract.Thank you very much for...
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Purchasing your first home can be overwhelming. Not an easy process. It is imperative that you have the right team on your side. I can not be more thankful for having Rene Arauz on my team. Not only did he basically held my hand through out...
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Reply from Rene' Arauz
July 9th, 2026 02:10 PM
Nelson, I'm grateful for your heartfelt words and pleased to know that I could support you through the home-buying process. It's important to me to provide honest guidance and be available whenever needed, so I'm glad that made a difference...
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René Arauz- GEM Mortgage has received a review with 5 star rating from Nelson G
Reply from Owner
August 23rd, 2026 12:00 AM
Nelson ! Thank you for making the effort to respond on Google and Experience.com. It means a lot to me.
I remain at your service. Blessings !
Rene was always available to answer any questions , even on Sundays
Reply from René Arauz- GEM Mortgage
April 21st, 2026 11:39 PM
HI Irene ! I'm glad to hear that my availability was helpful to you. It's important to me that my clients feel supported throughout the refinancing process. Thank you for your kind words and for trusting me with your refinancing needs. I remain...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)