
Norwalk, Downey, CA
Downey, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Rene with Golden Empire was absolutely amazing!He helped me purchase my home and did a wonderful job guiding me through every step of the process. He made everything smooth and stress-free, and we were even able to close on the house within...
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Reply from Rene Arauz
October 23rd, 2025 07:07 PM
Thank you, Jajaira ! I'm super pleased that you had a smooth and stress free experience. That is one of my main goals. Very happy for you and your family. I remain at your service. Blessings !
Rene took the time and explained the process of buying a home down to tge last day. Communication and guidance was great.
Reply from Rene Arauz
October 14th, 2025 04:58 PM
Thank you for taking time to describe your experience, Rey ! Your cooperation made it possible to
close on time. Very happy for you and your family. I remain at your service. Blessings !
The process of buying a home could not have been any better. Rene and his team made my family feel comfortable with purchasing our first home. Thank you again.
Reply from Owner
November 23rd, 2025 12:00 AM
Great to know that you were pleased with the process. Very happy that everything came together
for you and your family. I remain at your service . Blessings !
Rene is amazing!!! Constant communication and updates made the process so easy. I always felt like he had my best interest at heart, like a member of his family and not a stranger. Would recommend Rene to everyone!
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Reply from Rene Arauz
October 6th, 2025 03:41 PM
Thank you, Tina. Your kind words are very much appreciated ! I'm very happy that we were able
to reduce your rate and payment significantly. I remain at your service. Blessings !
Accessibility
Reply from Rene Arauz
September 12th, 2025 08:06 PM
Hi Jason. Happy to know that my availability was valuable and helpful to you. We worked well
together which contributed to closing your purchase on schedule I remain at your service. Blesssings !
As a first-time buyer, I was intimidated by the loan process, but Rene made it simple and stress-free. He worked tirelessly, explained everything in detail, and made the impossible feel possible.
Reply from Rene Arauz
September 12th, 2025 04:24 PM
Thank you for your kind words ! Your description of your experience is very rewarding because that was my goal. I enjoyed working with you and Eduardo. I'm super happy for you and your families. I remain at your service. Blessings !
I never imagined I’d be in a position to buy the home I grew up in, and this opportunity came out of nowhere. As a first-time buyer, I had no idea what I was doing, and the loan process felt overwhelming. From the very beginning, Rene worked...
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Reply from Owner
October 23rd, 2025 12:00 AM
Thank you, Tina. Your kind words are very much appreciated ! I'm very happy that we were able
to reduce your rate and payment significantly. I remain at your service. Blessings !
Rene is dedicated to his clients. We needed a lot of guidance and education as first time home buyers and Rene was patience and took his time not only to educate us but to always be available at any time of day if we had any questions. He definitely...
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Reply from Owner
October 23rd, 2025 12:00 AM
HI Guadalupe. Your kind words are music to my ears ! Buyer education is paramount to me so
it's rewarding to know that I succeeded in that regard. I remain at your service. Blessings !
Rene is committed to ensuring his clients receive the right help they need to purchase a home and understand every step of the process. As first time home buyers, we needed a lot of education and guidance and Rene provided that knowledge at...
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Reply from Rene Arauz
October 23rd, 2025 07:11 PM
Thank you, Javier ! Excellent teamwork led to the desired outcome. Blessings to you and your
family. I remain at your service.
Rene is dedicated to his clients. We needed a lot of guidance and education as first time home buyers and Rene was patience and took his time not only to educate us but to always be available at any time of day if we had any questions. He definitely...
read more
Reply from Rene Arauz
July 17th, 2025 11:27 PM
I'm very grateful for your kind words, Guadalupe. As a first-time home buyer, having the right information and support is crucial, and I'm delighted to have been there to guide you through the process. Very happy for you, Javi and your little...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)