

Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
This is the first time using Highlands and it was so easy and not overwhelming. Erica and Holly were wonderful to work with. They keep you informed on every step loved it and recommend them to anyone
Reply from Erica Medlock
December 31st, 2024 07:04 PM
We are so glad you had a great home buying experience! So happy for you guys on your new home.
Communication
Reply from Charlie Platt
November 21st, 2024 07:31 PM
I appreciate the feedback, Wanda. It's great to hear that you had a positive communication experience with me. At Highlands Residential Mortgage, Ltd., we strive to provide clear and consistent communication to our customers. Your rating of...
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Great communication
Reply from Erica Medlock
November 17th, 2024 06:53 PM
Hi Jimmy, thank you for the fantastic rating and for taking the time to share your feedback about Highlands Residential Mortgage, Ltd. I'm thrilled to hear that you found my communication satisfactory. Your satisfaction is my top priority and...
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They made it easy
Reply from Erica Medlock
November 17th, 2024 06:36 PM
I'm really glad to hear that you found the process easy, Skotland! That's always our goal at Highlands Residential Mortgage, Ltd. We want to ensure our clients have the best experience. It was a pleasure working with you. Thank you for the...
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Charlie walked us through every step of the way. Great experience!
Reply from Charlie Platt
November 15th, 2024 02:02 PM
I'm so glad to hear that you had a great experience, Kari! It was a pleasure to guide you through each step of the process. I'm here if you ever need anything else. Thanks for taking the time to leave such a positive review, I really appreciate...
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Erica and Holli were very easy to work with. They are very quick to answer any questions that you may have in the buying process! I highly recommend Erica for all your mortgage needs!
Reply from Erica Medlock
December 31st, 2024 07:05 PM
Thanks Lacey for the kind review! It was so great working with you both. :)
Great communication and made the process for all involved very smooth.
Erica made the process seamless. If I had any questions, she answered all within 5 minutes. Very concise and organized!
Reply from Erica Medlock
December 31st, 2024 07:06 PM
Thanks for the great review, Brooke! We try our best to communicate quickly. Congrats again on the new home!
ansewered all question and kept me informed all the time very freindly also
Reply from Erica Medlock
December 31st, 2024 07:07 PM
Thank you for the kind review, Georgie! It was such a pleasure working with you and your sweet wife!
Keep making it easy for customers to work with you. AWESOME. Thanks
381–390 of 2564
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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