Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Quick and detailed communication. Easy to use platform for signing & uploading documents. Great customer service!
for
Northwest Arkansas
Alex and Hollie are a great team to work with on getting this loan approved . It was hectic with a lot of moving parts but they made it as smooth as possible and a very easy transaction. Thier communication through out the whole process was...
read more
Reply from Erica Medlock
December 8th, 2024 07:02 AM
Hi Cristal, Thank you tremendously for your kind words and perfect rating. I'm thrilled to hear that you had a positive experience with our team here at Highlands Residential Mortgage, Ltd. We always strive to provide clear communication and...
read more
Charlie has been extremely responsive and provided an smooth transaction from start to finish.
Reply from Charlie Platt
December 7th, 2024 03:59 PM
I'm thrilled to hear about your positive experience, Robert! It was my pleasure to assist you throughout your transaction. Your satisfaction is my number one priority, so I'm glad I could make the process smooth for you. If you ever need anything...
read more
it was a smooth process from start to finish
Reply from Charlie Platt
December 5th, 2024 07:05 PM
I'm glad to hear that you found the process to be smooth, Heather! My main goal at Highlands Residential Mortgage, Ltd. is to make sure every step of the way is as simple and stress-free as possible for my clients. I'm pleased to know that...
read more
Charlie and his team made this transaction seamless. They were always avaiable when we had questions, knowledgeable on all aspects of the loan and are the most friendly and easy to work with team!
Reply from Charlie Platt
December 1st, 2024 12:43 PM
Thank you so much for such a glowing review, Christi! It was a pleasure working with you and I'm thrilled to hear you found the process seamless. I always strive to be available and knowledgeable for my clients, so I'm glad to hear this was...
read more
for
Northwest Arkansas
Alex Garcia and his Team are very knowledgable, Communication is efective, they offer clear guidance every step of the way!
Reply from Erica Medlock
November 29th, 2024 12:26 PM
I'm thrilled to hear your positive feedback, Yadira! I’m glad that Alex Garcia and our team were able to provide you with the excellent experience we strive to provide all our customers. We aim to make the mortgage process as clear and efficient...
read more
you guys made something that seemed impossible to me , possible. Good at communication and at finding a way to get things done. Thank you!
Reply from Jennifer Langhover
November 28th, 2024 02:15 PM
I'm so glad to hear that you're happy with the service, Branden! It was a pleasure helping you navigate what can often feel like an overwhelming process. My main goal is always to ensure clear and consistent communication and to find solutions...
read more
for
Northwest Arkansas
Erica was always available anytime she was needed and she has a great attitude about everything. She went above and beyond on a difficult transaction.
Reply from Erica Medlock
November 26th, 2024 02:09 PM
Thank you so much for your positive feedback, Brian! I'm thrilled to hear that you had a good experience with your transaction. Being available and approachable for my clients is something I strive for, and it's great to know it made a difference...
read more
for
Northwest Arkansas
Erica went above and beyond, she made the experience less stressful than what it has been in the past! She made sure we were up to speed and provided feedback when I asked questions in a timely manner. Thank you once again Erica.
Reply from Erica Medlock
November 23rd, 2024 01:16 PM
Thank you so much for the kind words, Gaby! It was a pleasure to work with you and assist in making your mortgage process less stressful. I always aim to provide timely feedback and keep my clients up to speed throughout the process. I'm glad...
read more
for
Northwest Arkansas
Todo jenial una buena experiencia aver contado con su ayuda en el proceso mil gracias 😊
Reply from Erica Medlock
November 22nd, 2024 07:08 PM
I'm thrilled to hear that you had a great experience, Alberto! It was my pleasure to assist you throughout the process. Muchísimas gracias for the 5-star rating! If you need any further assistance in the future, don't hesitate to reach out....
read more
371–380 of 2564
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
