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NOVA Home Loans - Northwest, Tucson, AZ
Tucson, AZ

Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior t... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reply from Mitchell Jones
November 17th, 2025 06:52 PM
thank you!
mj
Answered all of our questions that we were unsure of either by phone or email. Overall great experience will work Jenine or Nova again if we get that opportunity. Will recommend to friends/family.
Reply from Jenine Roach
November 16th, 2025 02:39 PM
Thank you so much. I appreciate the nice review, and I am still here if you need me. Thank you. :)
Jenine Roach has received a review with 5 star rating from Derrick L
Raquel's personal attention to our clients needs and her overall responsiveness to anything required for our client to experience a smooth transaction! That goes for us as Agents too!
Reply from Raquel Cooley
November 19th, 2025 03:04 PM
I appreciate your feedback and am glad to know that both your clients and you, as agents, felt attended to throughout the transaction. Ensuring a smooth process is always a priority, and your acknowledgment means a lot to me. If you ever have...
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Our second time having Raquel do our loan, and it went as great as the first time. She is very thorough and very transparent. We will continue to use her as our only loan officer, and recommend her to anyone that asks!
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Reply from Raquel Cooley
November 19th, 2025 01:36 PM
I'm grateful for your continued trust in me to handle your loan process. It's wonderful to know that both of your experiences were positive and met your expectations. Being thorough and transparent is something I strive for, and I'm pleased...
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She was always available to answer any questions I had and seemed to have my best interest in mind
Reply from Raquel Cooley
November 19th, 2025 01:21 PM
It's great to hear that you felt supported and that your interests were a priority throughout our interactions. I aim to be as accessible as possible to address any questions or concerns. If you need anything else, feel free to reach out.
Loan officer always made herself available for all parties in the transaction. Raquel took the time to help our first time homebuyer understand the process . Made the buyer feel very well taken care of throughout the entire experience!
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Reply from Raquel Cooley
November 13th, 2025 06:34 PM
Thank you, Larry. Especially love helping a first-time homebuyer make dreams come true! It's always a pleasure working with you. Here's to many more transactions together.
We're thankful to have worked with Raquel! She is extremely competent and helped us in any way she can. As this is our first time taking out a home loan, she has answered all of our questions and has been patient with us from start to finish....
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Reply from Raquel Cooley
November 11th, 2025 04:54 PM
Thank you so much for the 5-star review, Mariecris. You and Paul were such a pleasure to work with. Congratulations on your new home!
Jenine was amazing to work with. She communicated great throughout the entire process. I can't recommend her enough!
Reply from Jenine Roach
November 11th, 2025 03:18 PM
Thank you, Aimee. I appreciate you getting me everything I needed right away. I hope you love your new home. Please call me if you need anything.
Mitch and Jason are the best and top of their class. We have used them for iver 20 years now.
Reply from Mitchell Jones
November 11th, 2025 02:59 PM
Thank you!
641–650 of 9421
About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1980
Time Zone
Pacific Standard Time (PST)
Disclaimer

©2024 NOVA Financial & Investment Corporation, DBA Nova Home Loans NMLS 3087
All Rights Reserved
6245 E. Broadway Blvd, Ste 400, Tucson, AZ 85711
800-955-9125 or 520-745-0050
NOVA Home Loans Legal and Licensing Information
CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. IL: Illinois Residential Mortgage Licensee. NOVA® Home Loans is licensed in multiple states, visit www.nmlsconsumeraccess.org