Raquel Cooley's Cover Image
Raquel Cooley - Senior Loan Officer | NMLS #1408237 in Tucson, AZ

Raquel Cooley

ClaimedPro

Senior Loan Officer | NMLS #1408237

NOVA Home Loans - River
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among Loan Officers like Raquel at NOVA. We often hear that the experiences that our clients have working with NOVA are far su... Show More
NOVA Home Loans - River
Overall Ratings
4.92
(639)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    W
    Wanda J
    Tucson, AZ
    Posted on July 11th, 2026 03:30 PM
    Raquel keeps you informed. Answers her phone after hours and even on vacation. Great customer service. Goes above and beyond. Very smooth transaction. Highly recommend.
    Reply from Raquel Cooley
    July 16th, 2026 03:30 PM
    Wanda, I'm grateful for your kind words and recommendation. It's important to me to provide great customer service and keep you informed throughout the process. If there's anything more I can do for you, please don't hesitate to reach out.
  • 5.0
    Encompass
    D
    Donald E H
    Salome, AZ
    Posted on June 22nd, 2026 09:45 PM
    They are the best people i have work i am very happy real good
    Reply from Raquel Cooley
    June 29th, 2026 07:32 PM
    Donald, I'm glad to hear that you're very happy with your experience. Your positive feedback means a lot to me, and I appreciate your kind words about working with us. If there's anything more I can do for you, please let me know.
  • 5.0
    Encompass
    B
    Bernard M
    Marana, AZ
    Posted on June 15th, 2026 02:31 AM
    We've been with NOVA for serval years and its been a great experence working with this company.
    Reply from Raquel Cooley
    June 22nd, 2026 08:20 PM
    Bernard, I appreciate your long-term trust in Nova Home Loans and am pleased to hear that you've had a great experience working with us. If there's anything more I can assist you with, please feel free to reach out.
  • 5.0
    Encompass
    L
    Lynn M M
    Marana, AZ
    Posted on June 14th, 2026 11:59 PM
    Raquel was wonderful, professional and on top of everything. Thank you.
    Reply from Raquel Cooley
    June 22nd, 2026 04:41 PM
    Lynn, I appreciate your kind words and am happy to hear that you found me professional and attentive. Thank you for trusting me with your needs. If there's anything more I can assist you with, please feel free to reach out.
  • 5.0
    Encompass
    T
    Teree H
    Marana, AZ
    Posted on June 9th, 2026 08:34 PM
    Raquel once again with her kind, knowledgeable communication kept us on the path to a successful closing! As required with some transactions, she did need to do some "hand holding" for our Buyers... putting them at ease and making sure their...
    read more
    Reply from Raquel Cooley
    June 15th, 2026 08:50 PM
    Teree, I'm grateful for your kind words and pleased to hear that my communication and support were helpful in ensuring a successful closing. It's nice to know my accessibility made the process smoother for everyone involved. If you ever need...
    read more
  • 5.0
    Encompass
    P
    Patricia A G
    Tucson, AZ
    Posted on May 29th, 2026 05:06 PM
    She was personable and very knowledgeable. She made herself available at any time I had questions.
    Reply from Raquel Cooley
    June 3rd, 2026 05:07 PM
    Patricia, I'm pleased to know that you found me personable and knowledgeable during your experience. I'm glad I could be available whenever you had questions. If there's anything more I can do, please let me know.
  • 5.0
    Encompass
    C
    Carissa M
    Tucson, AZ
    Posted on May 14th, 2026 03:37 PM
    Thank you for always being available to answer questions!
    Reply from Raquel Cooley
    May 19th, 2026 03:38 PM
    Carissa, I'm glad I could be there to answer your questions whenever you needed. Your trust and satisfaction mean a lot to me. If there's anything more I can do for you, please don't hesitate to reach out.
  • 5.0
    Encompass
    K
    Kevan H
    Tucson, AZ
    Posted on May 11th, 2026 05:56 PM
    Raquel Cooley
    Reply from Raquel Cooley
    May 18th, 2026 08:47 PM
    Kevan, I'm happy to know that you had a positive experience working with me. Your satisfaction is important, and I'm grateful for your feedback. If you ever need further assistance, please feel free to reach out.
  • 5.0
    Encompass
    J
    Jerry H
    Tucson, AZ
    Posted on May 6th, 2026 06:24 AM
    Raquel was wonderful from the start to closing. She kept us informed of every step and went and beyond to make sure that our loan was processed and we made it to closing without issue. We had worked with several other loan officers prior who...
    read more
    Reply from Raquel Cooley
    May 11th, 2026 06:00 PM
    Jerry, I'm grateful for your kind words and am pleased to hear that my knowledge and attention helped make your home buying process seamless. It's appreciated to know that you felt informed every step of the way. Thank you for recommending...
    read more
  • 5.0
    Encompass
    P
    Philip R
    Bouse, AZ
    Posted on May 1st, 2026 03:47 PM
    they kept me well informed of the loan progress
    Reply from Raquel Cooley
    May 1st, 2026 04:31 PM
    Thank you for your trust in me, Philip. It was a pleasure working with you and to be a part of your home buying experience. Please don't hesitate to reach out with any future needs or questions.
  • 10 of 639
    About
    Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among Loan Officers like Raquel at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Mortgage Loans
    Conventional Loans
    VA Loans
    FHA Loans
    USDA Loans
    Reverse Mortgages
    Down Payment Assistance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Nova Home Loans - Senior Loan Officer
      Sep 7th, 2016 - Current
    Memberships
    • Divorce Lending Association
    • Oro Valley Chamber of Commerce
    • Marana Chamber of Commerce
    • View All
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1980

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #1408237
    Achievements
    • Certified Divorce Lending Professional
    • Certified Reverse Mortgage Specialist
    Hobbies
    • Spending time with family and friends
    • Travel
    • Scuba Diving
    Disclaimer
    Raquel Cooley, Senior Loan Officer, NMLS #1408237 | Nova Financial & Investment Corporation, DBA NOVA® Home Loans, NMLS #3087 | BK 0902429 | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. | https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/3087 | Equal Housing Opportunity |