

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
I worked with Ian McLellan and NorthpointeBank to refinance our home. Ian explained each step in the process, was available both by phone and by email, and responded to queries within hours. When circumstances threatened to delay the process...
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Everything went smoothly and without a hitch. Ian was very responsive and the data gathering process was easy to complete. I would recommend Northpointe to anyone
Tim Tusing was great about being informative and very responsive. He was available by phone or email whenever I had a question. He made the process very easy to navigate. I'd work with him again and recommend him to anyone looking to refinance....
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Timely and Courteous, all handled via phone and email.Ian was professional and responsive at all times throughout the application, appraisal and closing process.
UPDATE: OCT 2020This is the third loan we did with Ian. It was a 30 Year refi and Ian continued to offer good customer service throughout the process. Timing was a bit longer this time due to Covid and alot of people refi but we weren't in...
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My loan officer was Ian McLellan. From start to finish he was responsive to my questions and any concerns. The process was smooth and everything was as expected, there were no hidden fees or surprises. They never tried to upsell or change the...
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Ian was willing to answer any questions and clearly described what steps to expect throughout the process. I was completely satisfied with my experience and would recommend NorthpointeBank to anyone.
Tim tusing was great to work with. patient and explained everything well. Their online signature and document storage system makes it all fast and easy.
We greatly appreciated the professionalism and timeliness of Ian McLeelan's work in refinancing our home. I regret we didn’t have the opportunity to meet Ian in person but but was compelled to offer a “virtual” handshake as an expression of...
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I contacted Northpointe through Zillow to complete a refinance. I worked directly with Ian Mclellan, everything from start to finish went very smoothly; just closing this past week. I would definetly recommend for anyone shopping for a mortgage....
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender