Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Wasnt pushy and let me navigate the experience on my own
Reply from Mike Ruiz
March 13th, 2026 08:31 PM
Dustin, I'm glad to hear that the experience felt comfortable for you, and I'm pleased that my approach allowed you to navigate things at your own pace. If there's anything else you need or if you have more questions down the road, feel free...
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Ruoff Mortgage - North Fort Wayne
Ruoff Mortgage - North Fort Wayne has received a review with 5 star rating from Dawn B
Reply from Owner
March 6th, 2026 05:39 PM
Thank you, Dawn, for your fantastic 5-star rating! We appreciate the rating and are glad we could provide you with a positive experience!
We were doing this long distance from Tennessee and Dave and Pam made this as easy as possible considering all the different twists and turns. Absolutely incredible customer service and we cannot thank them enough for everything that they did...
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Reply from Dave Chmiel
April 1st, 2026 04:04 PM
Thank you for the positive review. I very much enjoyed working with you to achieve your goal and bring you back to the Hoosier state! Please let me know if you have any questions in the future.
It was a long tough process. I understand why, but there were times we felt like giving up. I am happy we were able to get it done.
Reply from Doug Carroll, Ruoff Mortgage
March 4th, 2026 02:35 AM
Thank you for the honest feedback! We know that the mortgage process can sometimes present unexpected challenges, especially with complex credit or debt-to-income factors. At Ruoff Mortgage, The Carroll Team is committed to crossing the finish...
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Mike Ruiz, Ruoff Mortgage has received a review with 5 star rating from B P
Reply from Owner
August 28th, 2023 04:39 PM
Hi, Jacob. We appreciate the rating and are glad we could provide you with a positive experience!
Working this shift makes communication with those on a regular work schedule but the team did a great job working around it and kept me informed all the way through.
Reply from Mike Ruiz
March 13th, 2026 05:00 PM
It's great to hear that the communication worked well for you despite scheduling challenges, Bidelson. I strive to keep everyone in the loop, and I'm pleased that you felt informed throughout the process. If you have any further needs or questions,...
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I didnt really work with Nick on this deal. I worked with Josh Cranfill. Having a co-borrower loan didnt seam too crazy at first. As we navigated certain steps the communication provided to I and the co borrower werent always the same. Or if...
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Reply from Nick Staker, Ruoff Mortgage
May 25th, 2026 02:36 PM
I really appreciate you sharing this, Joshua. I’m glad Josh Cranfill was able to help guide you through the process, especially with the extra steps that can come with a co-borrower loan. Clear communication matters a lot in situations like...
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We had a very short closing date and everything went smoothly up until an unknown stipulation on the initial loan and the confirmed loan That forced closing to be delayed.
It was super easy, fast and communication was great!
Reply from Owner
March 14th, 2026 12:04 PM
I'm pleased to know that the process went smoothly and that communication met your expectations, Chris. Should you have any other questions or need further assistance, feel free to reach out to me.
Communication and ease of the process with loan butler
Reply from Jamie Freeze, Ruoff Mortgage
March 13th, 2026 04:09 PM
I'm glad to hear that you found the communication and loan process straightforward, Christopher. If you have any further questions or need assistance, don't hesitate to contact me.
701–710 of 5154
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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