

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything was excellent and on time no issues
Reply from Nick Staker
May 4th, 2026 03:11 PM
Alan, I appreciate your kind words and am happy to hear that everything went smoothly and on time. If there's anything else you need in the future, please feel free to reach out.
How knowledgeable and consistent Jeanne was throughout the process. Thank you so much!
Nick Staker, Ruoff Mortgage has received a review with 5 star rating from Bailey S
Reply from Owner
April 23rd, 2026 06:41 PM
Thank you so much for the 5-star rating, Bailey! We truly appreciate your support of the Staker Team.
Start to finish you guys made the whole process easy and stress free
Reply from Nick Staker
May 2nd, 2026 08:10 PM
Bailey, I’m glad to hear that you found the process easy and stress-free from start to finish. If there's anything else you need, please feel free to reach out.
Jamie and her team did an amazing job getting my mortgage down. She understood my goals and exceeded those goals. She always responded quickly and walked me through my next goals to be able to maximize my next refinance, which I will be return...
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Reply from Owner
May 3rd, 2026 05:14 PM
Chris, I'm glad to hear that I could help you achieve your mortgage goals. Understanding and exceeding your expectations is always my aim. I'm pleased you appreciated the quick responses and guidance on your next steps. Looking forward to assisting...
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I have had issues with loan officers before. It would feel like they just wanted to maximize money out of my pocket and didn't really care about me just getting it closed. Jamie understood exactly what my goal was with this refinance. There...
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Reply from Jamie Freeze, Ruoff Mortgage
April 22nd, 2026 07:58 PM
I'm so glad we were able to make this such a positive experience for you Chris! I'm excited for the financial implications this will have for your family. You were great to work with, thanks for the trust!
Never treated us like just a random person but a friend and a hand whenever it was needed!!
Reply from Jeff Hammel, Ruoff Mortgage
April 22nd, 2026 12:35 PM
Thank you for the 5 star review Madi. It was great getting to know you and Corban and i'm very excited for your new journey.
Nancy was amazing! She made something stressful, effortless, straightforward, and easy. I appreciate how knowledgeable she was as well as responsive. Would highly recommend Nancy!
Reply from Nancy Cady, Ruoff Mortgage
April 22nd, 2026 01:21 AM
Lex, I appreciate your kind words and recommendation. I'm glad to hear that I could help make the process effortless and straightforward for you. Your feedback is greatly valued. Thank you for choosing Ruoff Mortgage and I cant wait to hear...
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Jeanne was extremely knowledgeable and professional! She made the process a delight, and Loan Butler was very easy to use. We wouldn't hesitate to refer friends and family to Jeanne and Ruoff.
Reply from Jeanne Henry
May 1st, 2026 07:49 PM
Michael, I'm pleased to hear that you found the process pleasing and Loan Butler easy to use. Your willingness to refer friends and family means a lot to me. Thank you for your kind words about my knowledge and professionalism!
Nick and his team are awesome. The communication was always great, the process was fast and smooth and at the end there were no surprises with closing numbers we are so happy to work with them. Highly recommended
Reply from Owner
April 20th, 2026 03:02 PM
Thank you for the wonderful review, Roberto! We are so happy to hear that you had a smooth experience and that our team’s communication met your expectations. Providing clear closing numbers with no surprises is exactly what we strive for....
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521–530 of 5151
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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