

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jamie handled my loan. She was thorough, prompt with communication and at the end I was left no questions. First time home buyer and I can’t imagine the process could have gone any smoother once we found a house. Thanks Ruoff / Jamie!!
Reply from Owner
May 25th, 2026 02:40 PM
This means a lot to hear, Andy. We’re so glad Jamie was able to help make the process feel smooth, clear, and well-communicated from start to finish. Helping a first-time homebuyer through such an important step is something we never take lightly,...
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Jamie was very thorough and knowledgeable, she made the whole process extremely easy to get through. Prompt communication and so friendly! Thanks again Jamie!!
Reply from Nick Staker, Ruoff Mortgage
May 25th, 2026 02:41 PM
We’re really glad the process felt easy and well-communicated, Andrea. Jamie does a great job making sure clients feel informed and supported from start to finish, so it means a lot to see that reflected in your experience. We truly appreciate...
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Everytime I have worked with Doug and his team they have always explained everything, answered the phone when you call and made every experience fantastic!
Reply from Doug Carroll
May 23rd, 2026 12:38 PM
Shawnta, thank you so much for the great review! It is always a pleasure working with you and Brian. At Ruoff Mortgage, The Carroll Team prides itself on being accessible and making sure every question is answered when you call. Thank you for...
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Was available to talk to anytime even on weekends. That is someone who is dedicSyed to their clients. Much appreciated!
Reply from Jeff Hammel, Ruoff Mortgage
June 5th, 2026 03:38 PM
I'm thankful for your kind words, Darren. It's great to know that my availability was helpful to you. Your appreciation means a lot to me.
Jamie really made the whole experience so much easier really glad we got to work with her!
Reply from Jamie Freeze
May 30th, 2026 04:12 PM
Austin, I'm glad to hear that I could make the process easier for you. Thank you for your kind words and for choosing to work with me at Ruoff Mortgage!
Chanlar was amazing through the whole process. I had a short closing deadline and Ruoff was able to pull off the closing in time! Super impressed with her knowledge, communication and professionalism through the process. Could not have hoped...
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Reply from Owner
May 20th, 2026 01:50 PM
Makayla! Thank you so much for the positive feedback. I truly appreciate your urgency and responsiveness throughout this quick closing process. It was an absolute pleasure having the opportunity to work with you. Congratulations on purchasing...
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Excellent communication, thorough knowledge, felt like the loan office truly cared and was excited through the process, was always available when needed . Super fast and efficient and accurate with everything
Reply from Chanlar Myers, Ruoff Mortgage
May 20th, 2026 01:51 PM
Makayla! Thank you so much for the positive feedback. I truly appreciate your urgency and responsiveness throughout this quick closing process. It was an absolute pleasure having the opportunity to work with you. Congratulations on purchasing...
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Julie was on spot with us, always responsive, always following up with us, this is our second loan with her, she is very professional, the process never get old with her, things get better and better, we are blessed she was our loan officer...
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Reply from Owner
May 25th, 2026 07:54 PM
Thank you so so much!!!!
Julie was on spot with us always responsive , always following up with us, this is our second loan with her, and the process never get old with her, things get better and better, we are blessed she was our loan officer she made our home buying...
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Reply from Julie Carroll, Ruoff Mortgage
May 19th, 2026 11:44 PM
I am so grateful you allowed me to work with you again! You and Cayce are AWESOME!!!
Thank you so much for taking the time to write this, it means so much!
Jamie and her assistant, Jenna, went way above and beyond, from the application to the closing. Everything was top notch, professional, timely and customer-focused, from communication to organization to strategizing interest rate and closing...
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Reply from Jamie Freeze, Ruoff Mortgage
May 20th, 2026 02:57 PM
Thank you for your kind words, Matt! We appreciate the loyalty and look forward to "one more" loan!
411–420 of 5151
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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