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Ruoff Mortgage - North Fort Wayne in Fort Wayne, IN

Ruoff Mortgage - North Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • T
    Todd E B
    Kendallville, IN
    Posted on February 17th, 2024 01:32 AM
    Everything was so organized from the beginning. Everyone was friendly and very helpful through the whole process!!
    Reply from Doug Carroll | NMLS# 173634 | Ruoff...
    February 17th, 2024 01:59 AM
    Thanks for the kind words Todd and Tanya, it was our pleasure being able to help out. Congrats on the new home and welcome back to Indiana!
  • B
    BreAna S
    Posted on February 17th, 2024 12:00 AM
    Always pleasant, top notch customer care, very knowledgeable! I feel so fortunate to have found Nick's videos on YouTube. Logan, Nick, Suzanne, and Leighanne have alll been amazing.
    Reply from Owner
    August 6th, 2025 12:00 AM
    I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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    Prudence Elonzae, Ruoff Mortgage
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    Maddie H
    Posted on February 16th, 2024 06:08 PM
    Prudence Elonzae, Ruoff Mortgage has received a review with 5 star rating from Maddie H
    Reply from Owner
    February 16th, 2024 08:17 PM
    Thank you so much, Maddison! Ensuring excellent communication and a swift process is always my goal. I appreciate your kind words and the fantastic 5-star rating. If you ever need assistance in the future, don't hesitate to reach out!
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    Prudence Elonzae, Ruoff Mortgage
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    Maddison H
    Posted on February 16th, 2024 06:07 PM
    communication was excellent and the process was fast
    Reply from Prudence Elonzae | NMLS# 1440132 | ...
    February 16th, 2024 08:16 PM
    I'm thrilled to hear you had such a positive experience, Maddison! Ensuring excellent communication and a swift process is always my goal at Ruoff Mortgage. I appreciate your kind words and the fantastic 5-star rating. If you ever need assistance...
    read more
  • for
    Prudence Elonzae, Ruoff Mortgage
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    Matthew F
    Posted on February 16th, 2024 04:28 PM
    Prudence Elonzae, Ruoff Mortgage has received a review with 5 star rating from Matthew F
    Reply from Owner
    February 16th, 2024 08:18 PM
    Thank you so much for the awesome review Matt! It was a pleasure assisting you. Let me know if you need anything in the future. :)
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    Prudence Elonzae, Ruoff Mortgage
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    Matthew F
    Posted on February 16th, 2024 04:28 PM
    Just quick on everything and willing to help me out anytime of day I needed it
    Reply from Prudence Elonzae | NMLS# 1440132 | ...
    February 16th, 2024 04:34 PM
    Thank you very much for the wonderful review, Matt! I'm thrilled to hear you had a positive experience. My goal is always to be available for my clients, anytime they need assistance. Your satisfaction is my top priority, and I'm so glad I...
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  • T
    Timothy R
    Posted on February 16th, 2024 04:16 PM
    Doug is knowledgeable, professional, responsive, and personable. We could not have asked for a better mortgage experience. He and his staff go above and beyond to ensure you have all the tools necessary to make smart home-buying decisions....
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    Reply from Owner
    February 16th, 2024 08:08 PM
    Thanks for the kind words Tim! It was a pleasure helping you and April. Congrats on the new home!
  • T
    Timothy R R
    Fort Wayne, IN
    Posted on February 16th, 2024 04:16 PM
    Doug is knowledgeable, professional, responsive, and personable. We could not have asked for a better mortgage experience. Would highly recommend Doug without hesitation.
    Reply from Doug Carroll | NMLS# 173634 | Ruoff...
    February 17th, 2024 06:02 PM
    Thanks for the kind words Tim! It was a pleasure helping you and April. Congrats on the new home
  • A
    Alex J
    Woodburn, IN
    Posted on February 16th, 2024 12:00 AM
    Jon was amazing to work with. Very professional and helpful along the way. Any time we had questions he was always very responsive and quick to answer the phone. He made the home buying process simple. Would recommend.
  • R
    Roger S
    Posted on February 15th, 2024 06:28 PM
    The response time was amazing! They stayed in constant communication during the process. They submitted the funds as scheduled and we're concerned at all times with our feedback. Great experience to be sure.
    Reply from Owner
    February 27th, 2024 01:09 PM
    Thank you so much for your kind words, Roger. We're glad to hear that you had a great experience with us at Ruoff Mortgage. We strive to provide the best service and ensure efficient communication with every client. Your feedback is incredibly...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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