Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Was super quick about fixing, mixed up information.
Reply from Doug Carroll, Ruoff Mortgage
July 13th, 2026 03:54 PM
Thank you for the review and for your honest feedback Dominick. At Ruoff Mortgage, we always strive for a flawless process, but when a detail needs adjusting, our priority is to fix it immediately so your closing stays on track. I am glad we...
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She is very prompt and kind. She showed uo to a 7am closing. Would recomend.
Reply from Kelly Durnell, Ruoff Mortgage
July 14th, 2026 02:47 PM
You were great at this mortgage thing! You were always there when we needed you~ Time to make your house a home! Thanks so much for everything!
With the guidance and help ..The whole process were smooth and less intimidating. Response were in a timely manner able to be provided with awnsers need for any confusion during process
Aaron Edwards
Reply from Ellen Vance, Ruoff Mortgage
July 9th, 2026 02:43 PM
It was a pleasure working with you and your family, Aaron! we couldn't have done it without you!!
Great communication throughout the process. New loan type presented challenges on timing but Nancy worked hard to push it through.
Reply from Nancy Cady, Ruoff Mortgage
July 7th, 2026 11:36 PM
Nathan, I appreciate your feedback and I'm glad that you found the communication effective. Navigating a new loan type can indeed present challenges, and I'm pleased to have been able to assist in pushing it through for you. Thank you for trusting...
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Tracy went above and beyond to make herself available, no matter what my schedule was like or no matter what time or day. I never felt rushed with appointments and was offered something to drink. Everyone was friendly. It didn't matter how...
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Reply from Tracy Adams, Ruoff Mortgage
July 13th, 2026 12:48 PM
Thank you for allowing me to help you, it was my pleasure. I appreciate your kind words and thank for taking the time to leave a review.
This is our time buy a home with Tracy and Ruoff Mortgage. Tracy always went above and beyond with our journey. When we were looking to purchase another house we only wanted to use Tracy. Want to give a shout out to Mel her assistant because...
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Reply from Tracy Adams, Ruoff Mortgage
July 13th, 2026 12:50 PM
Thank you so much, I appreciate your continued trust in me and my team and also thank you for leaving me a review. Don't hesitate to reach out should you need anything.
As first time homeowners we had absolutely no idea what we were doing. Julie was so helpful and was able to take complex terminology and explain it in a way that made sense! She found us the best options and was communicative throughout the...
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Reply from Julie Carroll, Ruoff Mortgage
July 18th, 2026 08:40 PM
Rachel, I'm so pleased to hear that I could assist you in navigating the home buying process for the first time. It's great to know that my explanations and communication helped you feel confident and informed throughout. Thank you for trusting...
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As first time homeowners we had absolutely no idea what we were doing. Julie was so helpful and was able to take complex terminology and explain it in a way that made sense! She found us the best options and was communicative throughout the...
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Reply from Julie Carroll, Ruoff Mortgage
July 7th, 2026 03:27 PM
I loved working with you and Jacob!! Thank you so much!!!!
Good communication throughout loan process and quickly respond to all questions. Great overall experience.
Reply from Doug Carroll, Ruoff Mortgage
July 7th, 2026 01:31 AM
Thank you for the fantastic feedback, Rich! We are thrilled to hear you had a great overall experience from start to finish. Ensuring a smooth, efficient loan process with quick answers to every question is exactly what we strive to deliver...
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Tyann Sanchez, Ruoff Mortgage has received a review with 5 star rating from Joseph C
Reply from Owner
July 7th, 2026 12:33 PM
Thank you Joseph!!! Getting to help you from move from let's fix a couple things to Congratulations you are a home owner, is one of the favorite parts of what I do. I am so grateful to work with clients like you and am so glad to have been...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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