North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We apprecitae how quickly you got things done for us and how we were able to close sooner than the typical 30 days! We were so grateful! Everyone we worked with too was so pleasant to work with and knowledgable.
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Reply from The Vaghela Team
December 16th, 2025 07:49 PM
Thank you so much for your kind words, Sasha! We're thrilled to hear that you had a positive experience and that we could help you close sooner than expected. Our team takes pride in delivering not only efficiency but also a pleasant and knowledgeable...
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Melissa kept us informed throughout the process and always got back to us in a timely way when we had questions for her. We felt the safeguards that were in place when signing documents could be trusted and that was important to us. We felt...
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Reply from Melissa Hoover
December 15th, 2025 02:43 PM
Congratulations Gary & Georgia! Thank you for taking the time to share this thoughtful feedback. Clear communication, trusted safeguards, and strong coordination with the real estate team are essential to a smooth transaction—especially when...
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Ben Sinclair
Jenn and I already referred you to a neighbor, Chris Andrews, who wishes to purchase our other home.
Reply from Ben Sinclair
December 12th, 2025 09:14 PM
I appreciate your referral, Daryl. It's great to hear that they're considering purchasing your other home. If Chris has any questions or needs assistance, I'm here to help. Thanks for your trust and support.
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Great communication!
Reply from Derek Shaw
December 12th, 2025 05:55 PM
I appreciate your feedback. Ensuring clear and effective communication is a priority for me. If there's anything else I can assist you with, please feel free to reach out.
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I’ve worked with Derek on several transactions now — both for my clients and for my own personal home purchases — and he continues to be my go-to preferred lender for a reason. I never hesitate to recommend my clients to him because I’ve experienced...
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Reply from Derek Shaw
December 11th, 2025 08:51 PM
I'm grateful for your ongoing trust and confidence, Monique. It’s rewarding to know that my approach—staying on top of details, responding promptly, and ensuring a smooth process—resonates with you and your clients. Your kind words about my...
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Working with Derek from Highlands Residential Mortgage has been one of the best decisions we made during our home-buying process. From the very beginning, he kept in constant communication with us—calling to walk me through documents, explaining...
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Reply from Derek Shaw
December 11th, 2025 05:57 PM
I'm truly grateful for your thoughtful review, Rosalie. It means a lot to hear how much you appreciated the support throughout your home-buying journey. Staying in constant communication and ensuring a manageable process is something I prioritize,...
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Derek is the best!!! He gives excellent service. He's kind and knowledgeable. I love working with Derek!
Reply from Derek Shaw
December 9th, 2025 03:24 PM
It's great to know that you feel positive about the service you received, Dehvon. Providing excellent service, along with a kind and knowledgeable approach, is very important to me. I appreciate your kind words and would be happy to work with...
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Derek made this experience really painless and seamless. Thank you!
Reply from Derek Shaw
December 8th, 2025 08:23 PM
I'm pleased to hear that the experience felt painless and seamless for you, Kimberly. Ensuring a smooth process is always my goal. Thank you for your feedback, and if there's anything more I can assist with, please reach out.
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Lisa, Shyanne and Amanda did a great job answer all of our questions and walking us through the process. They worked overtime trying to work through any hurdles. They made the woke process feel easy to navigate. Highly recommended. 👍🏾
Reply from Lisa Burkes
December 3rd, 2025 07:58 PM
I'm glad to hear that you had a positive experience, Michael. It’s wonderful to know that Shyanne, Amanda, and I could assist you effectively and make the process more manageable. Thank you for your recommendation and for acknowledging the...
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Mel cares about her clients. Over the past year, She has monitored the mortgage climate for us and has been up front and honest about when it would make sense for us to refinance. We are so thankful we were able to get a lower interest rate...
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Reply from Melissa Hoover
November 30th, 2025 11:24 PM
Love saving my clients money! Congrats on the equity gains over the last year as well. I am always here to help!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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