New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

Search Reviews

Write a Review

4.86

(1,061)

Filter by Date

Range

Filter by Rating

5 Star

92%

4 Star

3 Star

2 Star

1 Star

very friendly and attentive

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thank you Liz! Congratulations on your new home!

From start to finish, Jenn and her team were available to answer any questions I had. Email and text worked best for us to communicate and they were always prompt on answering. It was smooth and painless. Highly recommend. We closed on 3/1/24....

Reply from Owner

December 11th, 2024 05:14 PM

Thank you so much for your kind words, Maria. I'm thrilled to hear that you had a smooth and painless experience with us at New American Funding. My team and I work hard to ensure our clients have the best possible experience and your feedback...

Quick responses to my questions and concerns.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you so much for the positive rating, Maria! I'm thrilled to hear that you appreciated the swift responses to your queries and concerns. It was truly a pleasure to assist you and I'm here for you anytime you need further assistance. Thank...

On time & as promised. Sean is the best in the business.

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thanks Jerry. ALWAYS a pleasure working with you!!

This experience was made simple

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm thrilled to hear that you found the process straightforward and simple, Tina. It's always my goal to make the complexities of funding as manageable as possible for my clients. Thank you for the 5-star rating and for trusting me with your...

Great communication throughout what felt like a seamless transaction! Always a pleasure to work with Jenn!

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm so happy to hear that you had a positive experience, Teske! It was truly a pleasure working with you on this transaction. Your feedback means the world to me and the team here at New American Funding. We strive to keep our communication...

Smooth transaction! Jenn is very helpful and communicative.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

the processor asked for information that was easily accessible via public records. Her attention to detail was less than ideal and I had to point out amounts and information that were incorrect.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I appreciate you taking the time to share your experience, Anika. I'm sorry to hear that you were less than satisfied with the attention to detail during the loan process. Your feedback is important to us and we will use it to make necessary...

Jenn is the best! She is always professional, knowledgeable and patient with the client. I love having her on my team when it comes to getting the buyer to the finish line.

Sean was on top of things from the start! He made the process for not only me, but my buyer, easy and pleasurable from start to finish.

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thanks Brandon. Great transaction! Pleasure doing business with you!

461–470 of 1061

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer