New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

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1 Star

Devin is a great communicator and worked with all parties very well thru out the transaction.

Jen was awesome to work with! She was available quickly, friendly, and thorough in everything we were doing. Highly reccommend!

Reply from Owner

December 11th, 2024 05:14 PM

I'm thrilled to hear that you had such a positive experience, Lacie! It's always my goal to provide quick, friendly, and thorough service. Your recommendation is greatly appreciated. If you or anyone else you know is in need of assistance in...

Very quick responses, thorough explanations, and swiftness in locking in best rates.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm truly grateful for your kind words and for the 5-star rating, Lacie! Making sure my clients get the best rates and understand every step of the process is at the heart of what I do at New American Funding. It was a pleasure to assist you,...

The communication and advice along with the availability of all involved in the process.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Great communication from all parties involved

We felt heard, made sure all questions were answered quickly and went through processes step by step.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for your 5-star review, Amy! Your satisfaction is my priority, and I'm delighted to hear that you felt heard and that your questions were answered promptly. I strive to walk my clients through every step of the process to ensure a...

Made us feel like any questions we had were heard and answered straight away.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm absolutely thrilled to hear that you felt heard and understood throughout our interactions, Amy. Your satisfaction is my top priority, and I'm glad I was able to provide prompt answers to all your questions. Thank you for taking the time...

Easy, fast, walked me through every step. Very helpful and Mrs. Vicki Loebig was amazing and both were an absolute pleasure to work with

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thank you Joe! It was a pleasure working with you as well.. Congratulation on your new home!

The NAF team members have excellent communication. Jenn in particular is very knowledgeable, responsive and thorough. There was never any confusion throughout the whole process. It was a pleasure working with her.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

The prosses of buying out first house was very simple and transparent

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm absolutely thrilled to hear that you found the process simple and transparent, Colton! This is exactly what we aim for at New American Funding. Hearing that you gave your experience with me a 5-star rating truly makes my day. Should you...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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