New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

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Very knowledgeable and great response time.

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thank you. Congratulation on your new home Nilesh!

Sean and Tracy always do an excellent job throughout the entire process. From the initial buyer meetings, mine and my clients phone calls are never brushed off. They always take the time to explain and educate to all parties involved. I know...

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thanks Missy! Always a pleasure doing business with you and helping your clients make the dream of owning a home come true!

the communication was clear and quick. felt comfortable asking questions & Sean was so kind.

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thank you Dalila! It was a pleasure working with you and Kevin on your first home. Congratulations!!

I wish I had gotten updates more frequently. It was also really annoying to get tons of emails that each asked one or two questions that we needed to answer. I would have preferred to get a few emails during the underwriting process that each...

She was available to answer any questions and was a great resource for my client.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm thrilled to hear that you had a positive experience, Megan. Ensuring clients can depend on me for prompt and accurate information is my top priority. I'm here whenever you have more questions or need assistance in the future, and thank...

I was referred to Jenn by my realtor. Absolutely the best referral in my life . Jenn is very professional and personable. On point and a text or phone call away when I had question About the loan proces. Jenn Went above and beyond to get me...

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you so much for your glowing review, Margaret! I'm thrilled to hear that your realtor's referral led to such a positive experience. It was truly a pleasure assisting you throughout the loan process. Your satisfaction and success are our...

Devin is extremely knowledgable and I have complete confidence in sending my buyers to her.

Reply from Devin Fitzgerald

May 27th, 2025 06:03 PM

I'm thrilled to hear about your confidence in my expertise. We appreciate your trust and look forward to continuing to support your buyers with the same level of knowledge and care. Thank you for your positive feedback.

Understanding people to work with trying to find the best loan for us

Reply from Devin Fitzgerald

January 20th, 2025 02:03 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jenn is a great lender and does a really good job working with clients to make sure they understand the process, and understand what they need to do to keep things moving forward so they can close on time! As a real estate agent I find her...

Reply from Owner

January 13th, 2025 04:47 PM

Thank you so much for the glowing review, Matt! It's always a pleasure to help clients understand the process and keep things moving smoothly. I'm thrilled to hear that our communication has been clear and helpful. I take pride in my work and...

Jenn did a great job with my client, Tina. Tina needed a little extra hand holding/reassurance throughout the process and Jenn did a great job working with her and keeping the transaction moving forward!!

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm so happy to hear that you had a positive experience with your client, Tina. It was my pleasure to guide her through the process and keep things moving smoothly. It's the standard of service we strive for here at New American Funding. Thank...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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