New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

4 Star

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1 Star

Jen was Great to work with! She's quick to respond, communicates clearly and keeps you informed every step of the way. My cliens were also very happy with experiene. I'll definitely work with her again!

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you, Kerry, for the wonderful feedback. I'm thrilled to hear that you and your clients had a positive experience. I look forward to working with you again in the future.

Easy to work with, knowledgeable, great communication. She's great!

Reply from Owner

June 2nd, 2025 04:53 PM

Thank you for your wonderful rating, Amanda. We are thrilled to hear about your positive experience with Jenn Oliver. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance,...

Jenn never made me feel dumb for asking questions

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm glad to hear that you felt comfortable asking questions throughout the process. It's important to me that you have all the information you need. Thank you for your kind words and for choosing New American Funding.

Amber took time to explain in detail all our options (VA and conventional loan). She was quick to respond and efficient and direct.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm delighted to hear that you found the explanations detailed and the responses efficient. It was a pleasure assisting you with your loan options. Thank you for your kind words.

We couldn't have asked for a better person to guide us through this process. It was very smooth and was not stressful in the slightest.

Reply from Sean Watt

June 3rd, 2025 02:22 PM

Thanks so much Cindi! It was a pleasure working with you. Congratulations on your new home!

Great process

Reply from New American Funding - Devin Fitzge...

May 27th, 2025 06:02 PM

I'm glad to hear that you found the process great. It was a pleasure assisting you at New American Funding. Thank you for your feedback!

Timely communication. We were a little nervous when our initial consultant resigned but we had no issues.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm glad to hear that the transition went smoothly and that the communication met your expectations. It was a pleasure assisting you, and I appreciate your positive feedback. Thank you for choosing New American Funding.

New American Funding - Jenn Oliver has received a review with 5 star rating from Christine B

Reply from Owner

June 2nd, 2025 04:54 PM

I'm thrilled to see your positive rating for New American Funding. It was a pleasure assisting you, and I'm glad to know you had a great experience. If you need further assistance in the future, please feel free to reach out.

The whole process from start to finish went real smooth. Questions were answered in a timely manner.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm thrilled to hear that the process went smoothly for you, Christine. It was a pleasure to assist you, and I'm glad I could address your questions promptly. Thank you for your kind feedback and for choosing New American Funding.

very easy process. Fast and clear communication. A total no-nonsense and painless experienc!

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm thrilled to hear that you found the process easy and communication clear. It was a pleasure assisting you, and I'm glad you had a seamless experience with New American Funding. Thank you for your kind words!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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