New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

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1 Star

Strong communication from her whole team to the buyer and myself.

Reply from New American Funding - Devin Fitzge...

December 16th, 2025 04:37 PM

It's great to know that the communication, both from me and my team, met your expectations, Jodi. I strive to keep everyone informed and ensure a seamless process for all parties involved. If you have any further needs or questions, please...

Amber did a great job when working around my time schedule and timeframe. She provided great insight to my available options and clearly communicated objectives that needed to completed. I appreciated her professionalism and expertise throughout...

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for your feedback, Jared. I'm glad to know that I could accommodate your schedule and provide clarity on your options. It was important for me to ensure clear communication and I appreciate you acknowledging my efforts. I appreciate...

Devin was great to work with. She was very quick getting everything done and was very friendly and professional

Reply from New American Funding - Devin Fitzge...

December 5th, 2025 03:23 PM

I appreciate your feedback, Kyle. I'm pleased to hear that you found my approach both efficient and professional. It's important to me that the experience was friendly and smooth for you. Should you need any further assistance, please feel...

Devin handled our complicated situation with the utmost respect. She laughed at our odd humor making all of us feel at ease working together even if she wasn't amused. Devin very clearly knows the business and is confident in her work which...

Reply from New American Funding - Devin Fitzge...

December 2nd, 2025 03:59 PM

It means a lot to hear that my handling of your situation helped put you at ease, Jennifer. I'm glad we could share some laughs along the way and that my approach conveyed confidence and expertise. It's always my aim to support and guide through...

fast and professional service. Answer every question right away.

Reply from New American Funding - Devin Fitzge...

December 1st, 2025 04:30 PM

Providing prompt and professional service is always my aim, and it's reassuring to know that you felt well-supported throughout the process. If there is anything further you need, don't hesitate to get in touch. I appreciate your feedback,...

Communication, knowledge, responsiveness

Reply from Sean Watt

December 1st, 2025 10:29 PM

Thank you Jeanne! It was a pleasure doing business with you and Richard. Congratulations on your new home!!

Communiction, efficiency, speed of process, responsiveness to questions, accessibility, knowledge, availability. Tracy was very helpfull and knowledgeable too, appreciated her assistance. Great team at NAF.

Reply from Sean Watt

December 1st, 2025 10:29 PM

Thank you Richard! It was a pleasure doing business with you and Jeanne. Congratulations on your new home!!

communication and timlieness

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm glad to hear that communication and timeliness met your expectations, Dan. Ensuring clear and prompt communication is something I prioritize. If there's anything else you need or any additional feedback you'd like to share, feel free to...

Devin was great!

Reply from New American Funding - Devin Fitzge...

November 18th, 2025 06:46 PM

I appreciate your feedback, Stacy. It's great to know that you had a positive experience. If there's anything more I can assist you with in the future, feel free to reach out. Thank you for choosing New American Funding.

Jen is Great to work with and easy to get ahold of!

Reply from Owner

December 26th, 2025 05:04 PM

Kerry, I appreciate your feedback. I'm pleased to hear that you found it easy to work with me and to get in touch when needed. Being accessible and supportive is important to me. If there's anything else you need, feel free to reach out.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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