New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

4 Star

3 Star

2 Star

1 Star

Some of the items needed seemed unnecessary and confusing

Reply from New American Funding - Devin Fitzge...

January 20th, 2026 05:05 PM

I understand that some of the requirements might have felt unnecessary and caused confusion, Carmen. Navigating these processes can sometimes be complex, and I appreciate your patience. If there's anything specific you'd like to discuss or...

Thank you .

Reply from Sean Watt

January 22nd, 2026 09:34 PM

Thank you for trusting us with your clients Jerry, always a pleasure!

Amber was very informative and prompt getting our loan refinance taken care of. We were so very appreciative. She was absolutely wonderful to work with.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for your positive feedback, Debra. I'm glad to hear that you found the refinancing process informative and prompt. Working with you was a pleasure, and I'm pleased that you felt appreciated throughout the experience. If there's anything...

Thank you!!!!!!!

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I appreciate your enthusiasm, Marcia. It was a pleasure working with you again. Thanks for the 5-star review!

Devin worked overtime to make sure I could close as soon as possible thank you!!

Reply from New American Funding - Devin Fitzge...

January 12th, 2026 06:40 PM

It was my pleasure to assist in expediting your closing process, Brenda. I'm glad I could contribute to making things happen as quickly as needed for you. If there's anything else you need down the line, just let me know. Thank you for your...

Sean's experience clearly stands out. He knows his stuff and knows how to work with people. Definitely a HUGE asset. I will tell you the man never stops working and as a client you see that.

Reply from Sean Watt

January 20th, 2026 03:52 PM

I truly appreciate your kind words, Jennifer. It's great to hear that my efforts resonated with you, and I'm glad my dedication made a positive impact on your experience with New American Funding. If there's anything else you need or if you...

Amber answered all my question. tremendous follow up. Great personal service. Very knowledgeable.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for your review, Henry. I'm glad to hear that I could provide you with thorough follow-up and personal service. It's important to me to address all your questions and share my knowledge effectively. Should you have more inquiries...

Devin was fantastic to work with! She was very thorough, always available, and easy to work with! Looking forward to doing another deal with Devin.

Reply from Devin Fitzgerald

January 12th, 2026 06:41 PM

Kurtis, I'm really happy to hear that you found the experience thorough and accessible while we worked together. It's always a pleasure to know when things go smoothly and you're satisfied. Looking forward to our next opportunity to collaborate!...

Great communication through the whole process and up to date on where we stood throughout.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Your feedback is greatly appreciated, Melissa. I'm grateful to hear that my communication helped keep you informed throughout the process. Ensuring clarity and transparency is important to me. Thank you for the excellent rating!

Amber is the best! She was very professional at all times, she gets stuff done and has fun while doing it. She was always available for us with any questions we had and couldn't have asked for a better experience. Thank you so much to you and...

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

It's wonderful to hear such positive feedback, Ryan. I aim to balance professionalism with a bit of fun, and I'm glad that stood out during your experience. Your questions or needs are always a priority for me, so don't hesitate to reach out...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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