New American Funding - Walnut Creek, CA

Walnut Creek, CA

4.92

(1,116)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 202-0297

Walnut Creek, CA

https://www.newamericanfunding.com/branches/walnutcreek

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4.92

(1,116)

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Thank you Lizette!

Reply from Lizette Padilla

May 27th, 2024 09:39 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Yvette was amazing. She answered all of the questions that we had, she was very responsive and available, and she was very knowledgeable. Her service was a 10 out of 10!

Reply from New American Funding - Yvette Masi

March 6th, 2025 11:57 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

She was easily accessible when we had any questions. I would definitely recommend her to my family and friends.

Reply from Blanca Gomez

May 23rd, 2024 02:12 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

The process was smooth with good communication

Reply from New American Funding - Nolan Matteu...

March 6th, 2025 11:56 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Tom was very communicative and personable .

Reply from Tom Murphy

October 29th, 2024 02:25 PM

thanks charisse for the review!

Mike was available all the time . As a first time home buyer I had so many questions and Mike was always there to provide me with an answer and discuss different options. Time line was prompt and everything was laid out ahead of time. Amazing...

Reply from Mike Murillo

May 3rd, 2024 05:52 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Communication, education and punctuality have plenty of room for improvement. My experience with other loan agents has been better overall and more educational. Punctuality and confirmation also is something to work on, many times we ended...

Reply from New American Funding - Nate Nelson

March 6th, 2025 11:49 PM

Thank you for the honest feedback Juan. Helpful to know that I could have done better and where the focus should be directed. Moving forward - please make sure to connect with me if you have any questions related to your loan, I'll send you...

Yvette, helped us process to go everything smoothly.

Reply from New American Funding - Yvette Masi

March 6th, 2025 11:57 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Nate was very well informed and let me know all my options. He let me know status often and this was by far the smoothest home buying experience I've ever had. I will be recommending Nate to anyone I know planning a purchase.

Reply from New American Funding - Nate Nelson

March 6th, 2025 11:49 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

The communication we received throughout this process. Always being patient and always trying to answer our concerns. Also very friendly and passionate! No regrets at all!

Reply from Blanca D. Gomez

April 16th, 2024 02:52 PM

I'm incredibly grateful for your kind words and the excellent rating, Silvia! It was truly a pleasure to assist you throughout the process. Ensuring your questions and concerns were addressed promptly and accurately was my top priority. I'm...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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