New American Funding - Walnut Creek, CA

Walnut Creek, CA

4.92

(1,116)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 202-0297

Walnut Creek, CA

https://www.newamericanfunding.com/branches/walnutcreek

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4.92

(1,116)

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5 Star

96%

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Matt is the absolute best. Not only is Matt the consummate professional, he is also patient, helpful, and kind! Matt and his team moved mountains in minutes always keeping us posted as to what was going on and clarifying things, ensuring we...

Reply from New American Funding - Matt Sharp

February 9th, 2026 10:56 PM

Hi David, Thank you for the glowing review and commendation! It's always our goal here at New American Funding to provide commendable service and make the process as smooth as possible for our clients. I'm glad to hear that my team and I were...

The team is very professional, the process went by fast , Nate kept us updated and provided assuring advices / options and was very patient in explaining and answering question. We are very thankful of the service .

Reply from New American Funding - Nate Nelson

March 6th, 2025 11:49 PM

Hi Ollive, thank you for the glowing review! It's fantastic to hear that you found our process efficient and our team professional. We try our best to provide the best of services and your feedback confirms we're on the right track. I'm super...

Lack of communication with all parties involved. often the realtor was not in on text or email chains. I do not appreciate only my husband being addressed on certain matters. In our family I am the main financial contact and was treated as...

Reply from New American Funding - Nate Nelson

March 6th, 2025 11:49 PM

I'm truly sorry to hear about your experience, Mackenzie. Communication is crucial in our line of work, and it appears we didn't meet your expectations this time. Your feedback is important and I will personally address this to ensure all parties...

Matt made sure everything about the terms of the loan were clear and was always available for my questions. he made sure that we put our best foot forward with the seller and i believe that it was because of this that we were able to get the...

Reply from New American Funding - Matt Sharp

February 9th, 2026 10:56 PM

Hi Sarah, I'm thrilled to hear that you had a positive experience with the loan process. Transparency, availability, and providing strategic advice for our customers are our top priorities. Knowing that these factors played a crucial role in...

I was an excellent service.

Reply from New American Funding - Matt Sharp

February 9th, 2026 10:56 PM

I'm glad to hear that you were satisfied with the service, Pedro. It's always rewarding to see a full 5-star rating. Your positive feedback motivates us to continuously strive for excellence. Thanks for choosing New American Funding, we look...

Everything!

Reply from New American Funding - Nate Nelson

March 6th, 2025 11:49 PM

I'm so glad to hear that you had a great experience with my team, Emmanuel! Your positive feedback means the world to me. If you have any other questions or need further assistance in the future, don't hesitate to reach out. Thank you for taking...

New American Funding - Tom Murphy has received a review with 5 star rating from Javier C

Tom and his team are the BEST!!!

Reply from Tom Murphy

October 29th, 2024 02:25 PM

Thanks Javier for the review!

New American Funding - Adolfo Ferretti has received a review with 5 star rating from Misael A

Reply from Adolfo Ferretti

May 2nd, 2025 03:39 PM

Thank you for your excellent rating, Misael. We are thrilled to hear about your positive experience with Adolfo Ferretti. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance,...

They are available at all times. And very explained every detail

Reply from Adolfo Ferretti

October 28th, 2024 06:29 PM

I'm thrilled to know that you had a positive experience with New American Funding, Silas. Your feedback greatly acknowledges our commitment to always be available and provide clear, detailed explanations to our clients. Thanks for taking a...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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