

New American Funding - Walnut Creek, CA
Walnut Creek, CA

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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So blessed to have had Blanca as our lending officer. She was always on point with what we needed to get done and she made sure to guide us every step of the way. She definitely knows what she’s doing and will go the extra mile to help you...
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Reply from Owner
November 5th, 2025 01:29 AM
Thank you for sharing your experience. I'm thankful for the opportunity to assist you on your journey to homeownership. If there's anything else I can do, please feel free to get in touch.
Blanca was on point with all that we needed help on. She made sure we were thouroughly guided with every step and made sure we get things done accurately in order for us to make everything work out. we are blessed to have her as our loan officer....
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Reply from Blanca Gomez - New American Funding
November 5th, 2025 01:30 AM
I'm grateful for your kind words, Sheena-Maureen. Guiding you through each step and ensuring everything was handled accurately is something I take seriously. I appreciate the trust you've placed in me as your loan officer. If there's anything...
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As a first-time homebuyer, I needed clear explanations, not vague responses like “it’s customary” or “everyone signs this.” I’m very logic-based in how I make decisions, and I repeatedly felt rushed and pressured to sign documents without enough...
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Reply from Blanca D. Gomez
November 13th, 2025 08:43 PM
I'm truly sorry to hear that your experience didn't meet your needs for clear communication and confidence in the process, Evelyn. Understanding the details is crucial, especially when making significant decisions like buying a home. I'm committed...
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The consultants were extremely helpful and really did their best to make things work for us.
Reply from Leonard Smith
November 13th, 2025 04:04 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
La communication, el desempeño, profecionalidad professionalized del equip.
Reply from New American Funding - Jessica Orel...
November 3rd, 2025 06:29 PM
Fue un placer ayudarles. Siempre estoy aqui cuando ocupen algo :)
matt's customer service and attention to detail were top-notch. He made us feel comfortable every step of the process, and his knowledge about the market helped us know we were making the right decision.
Reply from New American Funding - Matt Sharp
February 9th, 2026 10:56 PM
Thanks Collin! It was great working with you!
We have worked with Jessica not once, but twice, and I can only say that she was very pleasant and I honestly recommend her.
Reply from Owner
November 3rd, 2025 06:30 PM
I appreciate your thoughtful feedback, Sandra. I'm truly glad to hear that your experiences have been positive enough to return. Your recommendation means a lot, and I'm here to assist you anytime you need. Thank you!
The prompt response and professional team.
Reply from New American Funding - Jessica Orel...
November 3rd, 2025 06:30 PM
I'm truly appreciative of your feedback, Sandra. It's rewarding to hear that you found the process smooth and professional. If you ever have more questions or need further assistance, I'm always here to help.
Great customer service and communication!
Reply from Leonard Smith
November 7th, 2025 06:34 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Always a pleasure to work with Lucy. She's quick to respond, percise, and answers all of our questions.
Reply from New American Funding - Lucy Ta
March 10th, 2026 06:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing