New American Funding - Columbia, SC

Columbia, SC

4.68

(55)

Mortgage

Mortgage Loan Officer

Contact Info

(803) 219-1999

Columbia, SC

https://www.newamericanfunding.com

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The closing attorney was terrible , I felt rushed he was very rude towards myself and my daughter . I have not heard from Brooke or Susan since the closing. I feel the communication could have been much better.

Reply from Brooke Kalodner

May 25th, 2026 03:43 PM

Tina, I'm sorry to hear about your experience with the closing attorney and the communication concerns you've faced. It's important to me that you feel supported throughout the process, so please reach out to me directly to discuss this further....

Customer service was excellent they answered all my questions ...when i sent her a voice message or text... thank you Brooke for everything you've done for us.

Reply from Brooke Kalodner

May 25th, 2026 08:26 PM

Daniel, I appreciate your kind words and am pleased to hear that all your questions were answered promptly. It's important to me to provide excellent customer service, so I'm glad I could help. Thank you for trusting me with your needs at New...

communication was excellent!!

Reply from Brooke Kalodner

May 11th, 2026 03:22 PM

Pearl, I appreciate your kind words about the excellent communication. It's always my goal to ensure everything is clear and effective. If there's anything else you need, feel free to reach out!

Very effective in communication

Reply from Brooke Kalodner

April 27th, 2026 04:40 PM

Luz, I'm glad to hear you found the communication effective. It's important to me to ensure clear and helpful interactions. If you need anything else or have further questions, feel free to reach out.

Brooke and Dumeto were great until after we closed and then they were absolutely unresponsive when I had questions about the payoff process. Also, the payoffs were almost all incorrect due to the timing of collecting the amounts from creditor...

Reply from Brooke Kalodner

April 21st, 2026 02:27 PM

Christopher, I appreciate your feedback and am sorry to hear about the issues you experienced after closing. It’s important to me that all questions are addressed, so please reach out to me directly to discuss the payoff process and any discrepancies...

Good communication with the team and prompt responses when questions were asked

Reply from Brooke Kalodner

April 17th, 2026 03:29 PM

Danisel, I'm grateful to hear that you appreciated the good communication and prompt responses. Ensuring clear and timely communication is important to me. If you have any more questions or need further assistance, I'm here to help.

Everything

Reply from Brooke Kalodner

April 6th, 2026 08:32 PM

Thank you for the kind words. I'm pleased to know you had a positive experience. If there's anything more I can do for you, please let me know.

I got denied 3 times From other lenders and you made it happen for me

Reply from Brooke Kalodner

March 2nd, 2026 03:04 PM

Nicholas, it means a lot to me that I could help make the process work for you when others couldn't. It's rewarding to know I could assist in achieving your goals. If you have any more questions or need further assistance, I'm here to help.

He was really on top of things.

I lost my job part way through the mortgage approval process. Colin and Serei helped me keep the process moving until I found a new job. Once I had a new position, they were able to finish the loan in a little over a week letting us close on...

Reply from Colin Flanagan

December 15th, 2025 09:29 PM

It's great to hear that you were able to secure your new job and complete the loan process successfully, Joseph. I'm pleased that I could assist in keeping things on track during that period. Helping clients reach their homeownership goals...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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