Experience.com
New American Funding - Brooke Kalodner's Cover Image
New American Funding - Brooke Kalodner - New American Funding - Columbia, MD

New American Funding - Brooke Kalodner

ClaimedPro

New American Funding - Columbia, MD

Company Logo
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
Company Logo
Overall Ratings
4.72
(31)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    T
    Tiffany N W
    Wallingford, CT
    Posted on May 22nd, 2026 05:32 PM
    Everyone was very helpful and responsive. Great experience!
    Reply from Brooke Kalodner
    June 1st, 2026 05:33 PM
    Tiffany, I'm happy to hear you had a great experience and found everyone helpful and responsive. If you need anything else, feel free to reach out!
  • 5.0
    Encompass
    D
    Derrick L H
    Huntsville, AL
    Posted on May 22nd, 2026 03:23 PM
    Quick response 👌
    Reply from Brooke Kalodner
    June 1st, 2026 03:23 PM
    Derrick, I'm glad to hear you appreciated the quick response. If there's anything more I can assist you with, just let me know!
  • 3.5
    Encompass
    T
    Tina M C
    Griswold, CT
    Posted on May 15th, 2026 03:42 PM
    The closing attorney was terrible , I felt rushed he was very rude towards myself and my daughter . I have not heard from Brooke or Susan since the closing. I feel the communication could have been much better.
    Reply from Brooke Kalodner
    May 25th, 2026 03:43 PM
    Tina, I'm sorry to hear about your experience with the closing attorney and the communication concerns you've faced. It's important to me that you feel supported throughout the process, so please reach out to me directly to discuss this further....
    read more
  • 5.0
    Encompass
    D
    Daniel T
    Hesperia, CA
    Posted on May 14th, 2026 08:38 PM
    Customer service was excellent they answered all my questions ...when i sent her a voice message or text... thank you Brooke for everything you've done for us.
    Reply from Brooke Kalodner
    May 25th, 2026 08:26 PM
    Daniel, I appreciate your kind words and am pleased to hear that all your questions were answered promptly. It's important to me to provide excellent customer service, so I'm glad I could help. Thank you for trusting me with your needs at New...
    read more
  • 5.0
    Encompass
    P
    Pearl T
    Hesperia, CA
    Posted on May 1st, 2026 03:21 PM
    communication was excellent!!
    Reply from Brooke Kalodner
    May 11th, 2026 03:22 PM
    Pearl, I appreciate your kind words about the excellent communication. It's always my goal to ensure everything is clear and effective. If there's anything else you need, feel free to reach out!
  • 5.0
    Encompass
    L
    Luz D C
    New Haven, CT
    Posted on April 15th, 2026 03:49 PM
    Very effective in communication
    Reply from Brooke Kalodner
    April 27th, 2026 04:40 PM
    Luz, I'm glad to hear you found the communication effective. It's important to me to ensure clear and helpful interactions. If you need anything else or have further questions, feel free to reach out.
  • 4.16
    Encompass
    C
    Christopher S B
    Mount Airy, NC
    Posted on April 10th, 2026 11:44 PM
    Brooke and Dumeto were great until after we closed and then they were absolutely unresponsive when I had questions about the payoff process. Also, the payoffs were almost all incorrect due to the timing of collecting the amounts from creditor...
    read more
    Reply from Brooke Kalodner
    April 21st, 2026 02:27 PM
    Christopher, I appreciate your feedback and am sorry to hear about the issues you experienced after closing. It’s important to me that all questions are addressed, so please reach out to me directly to discuss the payoff process and any discrepancies...
    read more
  • 5.0
    Encompass
    D
    Danisel G
    Marion, MA
    Posted on April 7th, 2026 03:29 PM
    Good communication with the team and prompt responses when questions were asked
    Reply from Brooke Kalodner
    April 17th, 2026 03:29 PM
    Danisel, I'm grateful to hear that you appreciated the good communication and prompt responses. Ensuring clear and timely communication is important to me. If you have any more questions or need further assistance, I'm here to help.
  • 5.0
    Encompass
    E
    Elisa M D
    MARSHFIELD, MA
    Posted on March 26th, 2026 02:20 PM
    Everything
    Reply from Brooke Kalodner
    April 6th, 2026 08:32 PM
    Thank you for the kind words. I'm pleased to know you had a positive experience. If there's anything more I can do for you, please let me know.
  • 5.0
    Encompass
    N
    Nicholas V
    Hyattsville, MD
    Posted on February 20th, 2026 03:03 PM
    I got denied 3 times From other lenders and you made it happen for me
    Reply from Brooke Kalodner
    March 2nd, 2026 03:04 PM
    Nicholas, it means a lot to me that I could help make the process work for you when others couldn't. It's rewarding to know I could assist in achieving your goals. If you have any more questions or need further assistance, I'm here to help.
  • 10 of 31
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Purchase
    Refinance
    Conventional Loan
    VA Loan
    FHA Loan
    Reverse Mortgage
    Construction Loan
    View All
    408
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing