New American Funding - San Jose, CA

San Jose, CA

4.94

(646)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

San Jose, CA

https://www.newamericanfunding.com

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4.94

(646)

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Communication was excellent

Reply from Vincent Lau

February 10th, 2026 12:09 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Vince was great at answering our questions or was so thorough he answered questions we didn't even know we had. He made everything so easy and was excellent at communciating every step of the way.

Reply from Vincent Lau

February 10th, 2026 12:09 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Communication was excellent throughout the entire experience. Vince really worked hard for us and made the process incredibly easy. He was able to answer any and all questions quickly. Couldn't have asked for a better first time home buyer...

Reply from Vincent Lau

February 10th, 2026 12:09 AM

Thank you for the kind words! It was truly a pleasure helping you navigate your first home purchase. I’m so glad to hear the process felt smooth and that communication made a difference. Wishing you both all the best as you both settle into...

His product knowledge was top-notch. Communication to all parties also top notch. His timeliness dedication to detail follow through top notch. Would recommend would recommend Vince's services, he did a great job!

Reply from Vincent Lau

February 10th, 2026 12:09 AM

Really appreciate the amazing feedback! Working with you was a true example of teamwork — great communication, great energy, and a shared goal of making things smooth for our clients. You’re a true team player, and I look forward to doing more...

Fast turnaround, always reachable, very helpful, extremely friendly and customer oriented

Reply from New American Funding - Tiffany Teh

September 29th, 2025 05:03 PM

Thank you Petra!

Vincent Lau makes the mortgage process smooth and stress-free. He is clear, and reliable, always taking the time to explain loan options in a way that’s easy to understand to take such important decisions like buying a home. His attention to...

Reply from Vincent Lau

February 10th, 2026 12:09 AM

Thank you Mario for your kind words!

Don is a great communicator. He listens and is very responsive and addresses concerns in a practical manner.

Reply from Don Luong

March 10th, 2026 06:51 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Great follow ups and continuous communications throughout the loan process. Kept borrower up to date on the progress.

Everything was great

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

I'm happy to hear that everything met your expectations, Cadyn. If there's anything more I can assist with in the future, don't hesitate to reach out. Thanks for your feedback!

It was a Great experience because, we couldn't have done it without Geoffrey Ocang. We just closed on our first home. As first-time homebuyers, we had many questions, but Geoffrey's patience through every step were invaluable. He worked with...

Reply from Geoffrey Ocang

October 2nd, 2025 06:02 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

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