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New American Funding - Pasadena, CA
Pasadena, CA
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Zack Cervantes has received a review with 5 star rating from Alejandro D
Reply from Owner
March 17th, 2026 03:05 PM
I appreciate your positive rating, Alejandro. If you ever need assistance or have questions in the future, please feel free to reach out.
overall i enjoyed workign with them, fast and responsible
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
Weilun, thank you for sharing your experience. I'm glad to hear that you found the process fast and responsible. If there's anything else I can assist you with in the future, don't hesitate to reach out.
Smooth transaction. Zack was on top of the process the entire time. Really impressive work!
Reply from Owner
February 23rd, 2026 04:57 PM
I'm grateful for your feedback, Denise. I appreciate the opportunity to assist you and ensure a smooth transaction. Your kind words mean a lot, and if you have any future needs or questions, please don't hesitate to get in touch.
He did a wonderful job. A very easy transaction.
The team was very responsive, professional, and patient answering all my many questions. They kept me on track and were amazing to close on time with only a 17 day escrow!
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
I'm pleased to hear that you had a positive experience working with us, Eileen. It's great to know that we were able to answer your questions and guide you through the process efficiently. Closing on time is always a priority, and I'm glad...
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Zack was super repsonsive and increidbly friendly and pleasant to deal with. An easy and fantastic experience all around.
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
I have worked with Zack for many years and now that he is at NAF, he is even more helpful with all their different offererings.
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
It's great to hear that your experience working with me at New American Funding has been valuable. I'm glad that the offerings at NAF have enhanced our collaboration, and I look forward to continuing to support your needs effectively. Thank...
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Good clear communication and friendly helpful and GENUINE attitudes!
Julie, Sara and team made it a smooth productive process for me to deliver and check off each item.
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Fantastic communication and A++ service.
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Easy process and helpful staff.
Reply from Zack Cervantes
September 3rd, 2026 09:13 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing