Zack Cervantes

Builder Sales Manager

New American Funding - Pasadena, CA

5.0

(14)

Mortgage

Mortgage Loan Officer

Contact Info

(951) 850-6036

Pasadena, CA

https://www.newamericanfunding.com/mortgage-loans/ZackCervantes

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Thanks for making the process so smooth!

Reply from Zack Cervantes

May 21st, 2026 02:08 PM

I'm grateful for your kind words, Charlotte. It's nice to know that you found the process smooth. If there's anything else you need, please let me know!

Easy and fast response . clear answers . I'm glade I found them.

Reply from Zack Cervantes

April 14th, 2026 05:41 PM

I'm happy to hear that you found the responses easy and fast, Remon. It's appreciated to know that you appreciate the clear answers. If you need any more assistance, I'm here to help.

Quick, responsible, and a very smooth process. Thanks

Reply from Zack Cervantes

March 23rd, 2026 04:31 PM

I appreciate your kind words, Jiahui. It's great to know that you found the process quick and smooth. If you ever need anything else, feel free to reach out.

Zack Cervantes has received a review with 5 star rating from Alejandro D

Reply from Owner

March 17th, 2026 03:05 PM

I appreciate your positive rating, Alejandro. If you ever need assistance or have questions in the future, please feel free to reach out.

overall i enjoyed workign with them, fast and responsible

Reply from Zack Cervantes

March 16th, 2026 08:50 PM

Weilun, thank you for sharing your experience. I'm glad to hear that you found the process fast and responsible. If there's anything else I can assist you with in the future, don't hesitate to reach out.

Smooth transaction. Zack was on top of the process the entire time. Really impressive work!

Reply from Owner

February 23rd, 2026 04:57 PM

I'm grateful for your feedback, Denise. I appreciate the opportunity to assist you and ensure a smooth transaction. Your kind words mean a lot, and if you have any future needs or questions, please don't hesitate to get in touch.

He did a wonderful job. A very easy transaction.

The team was very responsive, professional, and patient answering all my many questions. They kept me on track and were amazing to close on time with only a 17 day escrow!

Reply from Zack Cervantes

February 20th, 2026 05:02 PM

I'm pleased to hear that you had a positive experience working with us, Eileen. It's great to know that we were able to answer your questions and guide you through the process efficiently. Closing on time is always a priority, and I'm glad...

Zack was super repsonsive and increidbly friendly and pleasant to deal with. An easy and fantastic experience all around.

Reply from Zack Cervantes

October 10th, 2025 06:32 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I have worked with Zack for many years and now that he is at NAF, he is even more helpful with all their different offererings.

Reply from Zack Cervantes

October 23rd, 2025 05:15 PM

It's great to hear that your experience working with me at New American Funding has been valuable. I'm glad that the offerings at NAF have enhanced our collaboration, and I look forward to continuing to support your needs effectively. Thank...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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