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One Goal Mortgage Powered by New American Fun..., NE
Omaha, NE
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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we did not have an easy time with the sell side with getting answers or timely responses. She was on top of things and helped steamline things. Hopefully we made it seamless to the client.:)
Everything was explained in detail and made sure that we understood everything and when we had questions they were answered
Reply from Rachel Pierce
October 12th, 2026 04:03 PM
I'm happy to hear that you felt everything was explained in detail, Brian. Ensuring you understand each step is a priority for me and my team at New American Funding.
Better communication or explanation on things that were not understood. Better time frame to have documents signed (we would be told to sign documents at 11pm when we were told around 7am we'd have documents soon to sign)
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Reply from Rachel Pierce
September 28th, 2026 04:38 PM
Emily, I appreciate your feedback and I'm sorry to hear that the timing for signing documents was inconvenient. I'll work on improving communication and time management to ensure a smoother process in the future with New American Funding. If...
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Seamless transaction!
Rachel and her team were very informative, friendly, and helped us understand the complexities of getting a loan.
Reply from Rachel Pierce
September 24th, 2026 02:04 PM
Rachel, I'm pleased to know that you found my team at New American Funding informative and friendly. It's important to me that you felt supported in understanding the complexities of getting a loan.
Expertise, response time, support, and problem resolution with continual great communication on every facet of the process.
Communication! All the ladies I worked with during this process were so helpful and patient. I am very grateful for everything they did and how they kept me informed.
Reply from Rachel Pierce
September 23rd, 2026 03:39 PM
Melissa, I'm pleased to know that you found the communication with our team at New American Funding helpful and patient. It's great to hear that you felt well-informed throughout the process.
From the minute we were recommended to Rachel and her team they were nothing but kind and responsive! Highly recommend! they helped me understand some of the terms and always answered my questions timely!
Reply from Rachel Pierce
August 19th, 2026 06:22 PM
Crystal I love that you were connected to me from a personal friend. Thank you for trusting our team to help you through your for sale by owner. It was very smooth! Congrats on your new home and your new chapter! Welcome home!
We thought Rachel was right on top of everything going on and kept us informed throughout this process and now we have a new home. Thank You!!
Reply from Rachel Pierce
August 19th, 2026 06:24 PM
Steve & Linda, thank you for your kind words! It was great to meet you where you were! So exited you trusted our team to help you into your new home! I know downsizing can always be stressful. You were amazing clients and I am excited for your...
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Best experience we have ever had with a mortgage
Reply from Rachel Pierce
August 17th, 2026 07:26 PM
Matthew, I'm glad to hear that you had such a positive experience with your mortgage process. It means a lot to know that it was the best experience you've ever had.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing