New American Funding - Lexington, KY

Lexington, KY

4.97

(108)

Mortgage

Mortgage Loan Officer

Contact Info

(859) 538-5434

Lexington, KY

https://www.newamericanfunding.com

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4.97

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lots of hiccups with underwriting... had to resend documents multiple times, and it seemed like they have never dealt with physician contracts before. additionally, closing process was made much more difficult and time consuming as important...

Reply from Lisa Smith

June 13th, 2025 08:30 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

As a first time home buyer there were a lot of questions and there was zero hesitation in answering questions and explaining the process. When things went awry we were notified and the problems were taken care of making stress minimal throughhout...

Reply from Russ Kaelin

May 21st, 2025 01:07 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Were a happy home owner now and couldnt thank Mr.Russ enough for making our dream come true.

Reply from Russ Kaelin

May 6th, 2025 05:03 PM

I'm thrilled to hear that you are now happy homeowners. It was a pleasure assisting you in making your dream come true. Thank you for your kind words.

I can't say enough good things about Russ and my entire experience. This is my first time buying a home on my own and I had many challenges with credit and changing jobs. Russ led me through every step with expertise, understnding and no judgement....

Reply from New American Funding - Russ Kaelin

April 2nd, 2025 11:01 AM

I'm thrilled to hear about your positive experience with the home buying process. It was my pleasure to guide you through the challenges and ensure you felt supported every step of the way. Your kind words and recommendations mean a lot to...

Russ was WONDERFUL! He made a very difficult and stressful process into a more simplified and manageable process. We valued his opinions and trusted his expertise. Russ was very customer oriented and professional. We were very fortunate to...

Russ is a miracle worker and really cares about the people that he helps. His values and work ethic are top notch and I know that when I send friends and clients to Russ, he has their best interest at heart and will do the absolute best job...

Russ made this very stressful process a whole lot easier! He was amazing at letting me know what I needed, and made it quick to resolve any issues I had. I couldn't thank him enough for all the work he did! We finally got our dream of owning...

Great experience with NAF. Russ was phenomenal! Smooth process, quick to respond, very professional and knowledgeable.

Experience was super easy. Communication was great. Questions were answered in a timely manner. I woukd recommend to anyone looking to finance.

Reply from Casilee Boyd

December 31st, 2024 03:51 PM

Thank you so much for your 5-star review, Andre! I'm thrilled to hear that your experience with New American Funding was easy and the communication was up to par. I always strive to answer questions as quickly and as thoroughly as possible....

Helpful and friendly

Reply from Casilee Boyd - New American Funding

December 20th, 2024 07:12 PM

Thank you for your trust and allowing me to help you on your first home loan Thomas! Wishing you many happy years ahead. Casilee

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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