

New American Funding - Lexington, KY
Lexington, KY

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Russ, was a pleasure to work with from day one! We truly felt he had our best interest at heart!
Reply from Russ Kaelin
October 14th, 2025 06:24 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Russ is awesome! He's incredibly knowledgable and always available for even the smallest question. He found a solution for our complicated scenerio and went above and beyone several times throughout our process. He ran several numbers for me...
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Reply from Russ Kaelin
October 5th, 2025 03:46 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
The level of professionalism mixed with personability was unmatched. They were completely upfront about everything and delivered the information in laymon's terms so I felt like I knew what was going on at all times. The best experience I could...
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Reply from Russ Kaelin
September 7th, 2025 02:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Russ was always available to answer my questions. He worked diligently to get my closing date scheduled for what I needed.
Reply from Russ Kaelin
September 5th, 2025 08:20 PM
It's wonderful to hear that my availability and efforts helped meet your needs, Kandi. I'm glad I could assist in scheduling your closing date to your satisfaction. Thank you for trusting me with such an important process. If you have any further...
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Russ is amazing, 100% satisfied
Lisa was encouraging in every way! The followup was great the educational advice was amazing! Thank you Lisa
Reply from New American Funding - Lisa Smith
July 28th, 2025 02:33 PM
Thank you Latonia (Susie). Appreciate your kind words. I am always here to help!
Lisa went above and beyond for my client and she is the one that got her where she needed to be to be at the closing table.Lisa is a must for clients that need help and she doesn't care how much work she has to do!
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Reply from New American Funding - Lisa Smith
July 28th, 2025 02:35 PM
Thank you Sonja. It was a pleasure working with you and look forward to partnering with you in the future.
Russ and Andrea stayed on top of the process, kept us well informed, always accessible for answering questions
Reply from Russ Kaelin
August 1st, 2025 11:00 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Amazing team work! Would recommend them 100%
Reply from Owner
June 30th, 2025 02:22 PM
Thank you for your kind words, Yomara. I'm thrilled to hear about your positive experience with our team at New American Funding. Your recommendation means a lot, and it was a pleasure assisting you.
Robert and the rest of the team made this transaction very smooth sailing.
Reply from Robert Perera
June 30th, 2025 02:22 PM
Thank you for your kind words, Yomara. I'm thrilled to hear about your positive experience with our team at New American Funding. Your recommendation means a lot, and it was a pleasure assisting you.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing