New American Funding - Frankfort, IL

Frankfort, IL

4.96

(209)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Frankfort, IL

https://www.newamericanfunding.com

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A little more communication

Reply from Marty Lorenzen

July 13th, 2026 05:48 PM

Cheryl, thank you for your feedback. I understand that more communication would have been helpful, and I appreciate you bringing this to my attention. Please feel free to reach out to me directly if you'd like to discuss this further.

There were many things that made this journey great, but one that stands out is the support given to obtain your dream home. The experience was remarkable. Everyone is like family always willing to step in to assist in any way possible. Thank...

Reply from Owner

July 6th, 2026 05:12 PM

I'm pleased to know that the support you received made your journey to obtaining your dream home a remarkable experience. It’s wonderful to hear that the team felt like family and was always ready to assist. Thank you for sharing your kind...

Reply from Marty Lorenzen

July 3rd, 2026 04:28 PM

Veronica, I'm happy to hear that your journey to obtaining your dream home was a remarkable experience. It means a lot to know that the team felt like family and provided the support you needed. Thank you for sharing your kind words!

Communication was perfect, updated at all times of the process

Reply from Steve Carcerano

July 2nd, 2026 04:38 PM

Anthony, I appreciate your positive feedback about the communication throughout the process. Keeping you updated was a priority, and I'm glad it met your expectations. If there's anything else I can assist you with, feel free to reach out.

they were so professional

Reply from Marty Lorenzen

June 29th, 2026 04:22 PM

Guissell, I appreciate your feedback and am glad to hear that you found the service professional. Thank you for sharing your experience!

Working with Steve Carcerano was an outstanding experience from start to finish. He was extremely professional, always on top of every detail, and proactive in addressing any issues that arose. Steve was consistently available to answer questions...

Reply from New American Funding - Steve Carcer...

June 17th, 2026 06:20 PM

Thank you for your kind words, Carla. I'm happy Steph referred you to me and to hear that you found the mortgage process smooth and stress-free. It's great to know my efforts were helpful to you. Thank you for being so quick to email me anything...

Buying a home can be a stressful process, Marty was supportive and easy to be reached at any time of day. When speaking with him, he answered all questions, gave reassurance and always made us feel like he appreciated us.

Reply from Marty Lorenzen

June 22nd, 2026 07:15 PM

Adam, I'm pleased to know that I could provide the support and reassurance you needed during the home-buying process. It's important to me that you felt appreciated and that your questions were answered whenever you reached out. Thank you for...

Working with Marty was an amazing experience! As a first-time home buyer, I was very nervous about making such a big purchase, but Marty was there every step of the way. He was incredibly patient, responsive, and knowledgeable, always taking...

Reply from Owner

June 22nd, 2026 07:47 PM

Natalie, I'm grateful for your kind words and am pleased to know that I could help make your first home-buying experience smoother and more comfortable. It's important to me that you felt supported and confident throughout the process. Thank...

Marty is always reachable and offers solutions.

Marty has no weaknesses. He has superior knowledge of his products and the market. He is amazing at customer service. He is a Dr. Phil on steroids. He has amazing bed side manner. He always puts the client first and puts them into the best...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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