New American Funding - Cedar Rapids, IA

Cedar Rapids, IA

4.93

(1,042)

Mortgage

Mortgage Loan Officer

Contact Info

(319) 214-6529

Cedar Rapids, IA

https://www.newamericanfunding.com/branches/cedarrapids

Search Reviews

Write a Review

4.93

(1,042)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Communication and willingness

Reply from Shannon Moore

June 1st, 2026 10:26 PM

Thank you, Kinnick, for highlighting my communication and willingness. I'm pleased that you had a positive experience with my service. If there's anything more I can assist you with, please let me know.

Communication and answering my questions

Reply from Shannon Moore

June 1st, 2026 10:27 PM

I'm grateful, Talan, for your feedback about my communication and responsiveness. I'm pleased to know that I was able to answer your questions effectively. If there's anything more I can assist you with, please don't hesitate to reach out.

It was very urgent that we refinanced our home and the timeline was short. Shannon and Robin were very attentive to our case. They communicated clearly what needed to be done and what my husband and I needed to do. They emailed us frequently...

Reply from Shannon Moore

June 1st, 2026 10:27 PM

Carla, I'm pleased to hear that you and your husband had such a positive experience with Robin and me during your refinancing process. We understand how crucial it was to meet your timeline, and I'm glad we could support you effectively. Thank...

Lisa made it a seamless experience.

Reply from New American Funding - Lisa Miles S...

May 29th, 2026 03:17 PM

Thank you Jen!! Best wishes in your new place! Have a fantastic summer!!

Victoria.... she walked me though every step. Checking in on me all the way to the end. Even helped me to get the needed info.

Reply from Victoria Adkins

June 8th, 2026 07:30 PM

Carl, I'm glad to hear that I could assist you throughout the entire process and provide the information you needed. It's great to know that my support was helpful from start to finish. If there's anything else you need, please don't hesitate...

just a wonderful experience with both Robin and Shannon.

Reply from Shannon Moore

May 27th, 2026 03:07 PM

I'm pleased to hear that you had a appreciated experience with Robin and me, Darrell. Thank you for sharing your positive feedback. If there's anything else I can assist you with, please let me know.

New American Funding - Victoria Adkins has received a review with 5 star rating from Dakota L

Great communication from everyone on the team and always returned missed calls and awnsered every question

Reply from Victoria Adkins

June 1st, 2026 08:20 PM

Dakota, I'm grateful for your kind words about the team's communication. It's nice to hear that we were able to return missed calls and answer your questions. If you ever have more questions or need further assistance, please feel free to reach...

Lisa is a great communicator and is always up todate on our loans

Reply from New American Funding - Lisa Miles S...

May 19th, 2026 03:03 PM

I love working with you Jaime!! Teamwork makes the Dream Work!!

Absolutely loved working with Shannon, she was readily accessible and the rare times she was not available she always got back to me within a timely manner. The few times I needed to talk to her directly on the phone she was very pleasant,...

Reply from Shannon Moore

May 27th, 2026 03:07 PM

I'm pleased to hear that my availability and approach were helpful during your process, Bryan. Knowing that I could make the experience more manageable for you is rewarding. Your recommendation means a lot to me, and I'm grateful for your kind...

101–110 of 1042

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer