New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,777)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,777)

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5 Star

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Tony got the loan closed on time, even though we had a miscommunication about the closing date, 2 days earlier than expected. He rushed it through and made it happen. Thank You!

Reply from New American Funding - Tony Collier

August 28th, 2025 01:34 PM

I appreciate the feedback, Terri. I'm glad we were able to overcome the miscommunication and get your loan closed on time. It was a priority for me to address the situation quickly so that everything went smoothly in the end. Thank you for...

He was very responsive and were on top of the transaction

Reply from New American Funding - Mitch Baker

August 28th, 2025 12:19 PM

Thank you, Juan. I appreciate your feedback. I'm glad to know that you found my responsiveness helpful and that I was able to keep the transaction on track for you. It's important to me that every step is managed effectively, so your acknowledgment...

Shawn was great

Reply from New American Funding - Shawn Wainwr...

August 27th, 2025 05:56 PM

Thank you for your kind words, Aaron. I'm glad to know you had a positive experience. If there's anything else I can assist you with in the future, please don't hesitate to contact me.

to not give up

Reply from Chris Davis

September 5th, 2025 06:18 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Excellent communication, speed, knowledge, and attitude!

Reply from Chenessa Marbrey

September 5th, 2025 05:42 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Chenessa and Kylie where always available, they returned calls an texts promptly They answered all our questions clearly. The process was smoot. very grateful.

Reply from Chenessa Marbrey

September 5th, 2025 10:04 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

More communication

Reply from Chris Davis

September 4th, 2025 06:34 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

More check ins?

Reply from New American Funding - Tony Collier

August 28th, 2025 01:35 PM

Thank you for your feedback, Asha. I understand that regular updates are important, and I'm committed to improving the frequency of my communication. If there's anything specific you'd like to discuss or suggest, please feel free to reach out...

Fast responses, explained and answered any questions we had in a timely manner

Reply from Bob Harmon

September 2nd, 2025 03:35 PM

It's great to hear that the communication was timely and that your questions were answered clearly. I'm pleased I could assist throughout the process. Thank you for your trust in New American Funding.

I have to admit, with my credit score and tight income, my options for a refinance we sorely needed were very limited. I was very pleased that NAF was available to work with someone like me to help re-establish my credit and get my home refinanced...

Reply from New American Funding - Shawn Wainwr...

August 23rd, 2025 04:57 PM

Thank you for sharing your experience, Mark. I'm glad that I could assist you alongside Sandy Tran to help achieve your refinancing goals. Navigating through financial challenges can be tough, and it's meaningful to hear that we could provide...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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