

New American Funding - Broadview Heights, OH
Broadview Heights, OH

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Communication
Reply from Chuck DeBord
October 13th, 2025 02:41 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Communication towards the end of everything wasn't very good.
Reply from Stephen Bontempo
October 13th, 2025 02:23 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Very easy to work with
Reply from New American Funding - James Floren...
October 3rd, 2025 11:23 AM
Thank you. Great to work with you!
Alex, worked extremely hard to get everything processed and approved, very appreciated
Reply from Alex Wilkinson
October 13th, 2025 08:59 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Adam was friendly, honest, and had my best interest in mind. He answered my questions and I did not feel pressured to obtain the loan through NAF. Also, I do not know if he was the loan processor, so if I answered that incorreclty, I apologize....
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Reply from Adam Nelson
October 13th, 2025 04:28 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
everyone did their jobs and were pretty efficient with the process. communication got kind of confusing as i wasnt sure who was who in the beginning but everyone was friendly and prompt with their moving parts. overall a good experience
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Reply from Willard Chubb
October 13th, 2025 04:21 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The computer system was awful, and significantly delayed the processing. I can't remember now what was initially missing from the loan processor, but we got it fixed. Stuff happens.
Reply from Tony Collier
October 13th, 2025 08:22 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
closed on time
Reply from New American Funding - Chenessa Mar...
October 1st, 2025 12:10 PM
Thank you for the 5 stars! It was a pleasure to work with you Renee. Your grace and strength will continue to motivate me. I look forward to working with you again as we help our mutual client start building wealth for future through real estate...
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From the very beginning of this process I was a little nervy but starting with Mr. Lee Bookfor and then Ms. Yvette Waller, the two calmed my nerves and made this process less stressful. This is a major fiscal move for us and I wasn't sure or...
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Reply from LEE BOOKFOR
October 8th, 2025 10:41 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Jordan was accessible and kept a calm demeanor when challenges arose. It kept confidence levels high and didn't diminish the joy of the transaction for me and the buyer.
771–780 of 1777
About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing